VMware Cloud Community
cmap18
Contributor
Contributor

web client for vsphere 5.5 - no option to acquiesce any snapshot, vmtools out of date

hi

I've been using the web client for 5.5 but none of the virtuals , windows or linux lets me select the snapshot - acqueisce with vmtools option. I can select it fine in the thick client.

Also the webclient tells me some vmtools is out of date but won't always let me click the "update vmtools button". The webclient shows the vmtools as up to date but I was able to upgrade throught it. Anyone any idea what is going on ?

Elaine

4 Replies
rachelsg
Enthusiast
Enthusiast

Hi

Welcome to communities.

Did you try to uninstall and install again.

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cmap18
Contributor
Contributor

hi

I uninstalled and reinstalled and the web reports correctly that its not there and lets me install from there but still no option to acquiesce the o/s. I've tried from a few different o/s windows xp and 7, and IE versions.

Elaine

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admin
Immortal
Immortal

Hi,

It could be something as simple that you need to uncheck the "snapshot the virtual machines memory". Then the quiesce option is available.

I have illustrated it below.

Screen Shot 2014-05-25 at 01.36.12.png

Screen Shot 2014-05-25 at 01.38.28.png

\Ibrar

cmap18
Contributor
Contributor

Ah I see you are correct. Too long using the thick client. Thanks.

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