After upgrading to ESXi 4.1 we're seeing the following error box appear repeatedly on one of our Windows 2003 R2 x64 VMs:
In the details and event viewer we see the below:
szAppName : vmtoolsd.exe szAppVer : 8.2.4.7509 szModName : thinprint.dll
szModVer : 8.3.7.3827 offset : 0000000000001198
Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 10/06/2011
Time: 11:01:42
User: N/A
Computer: LCS-DEMO
Description:
Reporting queued error: faulting application vmtoolsd.exe, version 8.2.4.7509, faulting module thinprint.dll, version 8.3.7.3827, fault address 0x0000000000001198.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 76 6d 74 ure vmt
0018: 6f 6f 6c 73 64 2e 65 78 oolsd.ex
0020: 65 20 38 2e 32 2e 34 2e e 8.2.4.
0028: 37 35 30 39 20 69 6e 20 7509 in
0030: 74 68 69 6e 70 72 69 6e thinprin
0038: 74 2e 64 6c 6c 20 38 2e t.dll 8.
0040: 33 2e 37 2e 33 38 32 37 3.7.3827
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 30 et 00000
0058: 30 30 30 30 30 30 30 31 00000001
0060: 31 39 38 198
Hi and welcome to the forums.
Maybe this can help?
Maish
VMware Communities Moderator
Co-Author of VMware vSphere Design
Thanks, was going to try that but removing/reinstalling vmware tools a few times and restarting appeared to fix it.