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zikorai
Enthusiast
Enthusiast

vSphere web client

Good Day ,

I did migration from VMware 5.1 to 5.5 with success when I connect with  the vSphere web client some time work sometime give me this message :

The connection failed

Firefox can not establish a connection to the server at 10.5.1.8:9443.

     The site may be temporarily unavailable or too busy. Please try again later;

     If you are unable to load any pages, check the network connection on your computer;

     If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

can you help me will be thankful.

Regards

4 Replies
Shoganator
Enthusiast
Enthusiast

You'll need to provide more information than that to get help! What else did you try? Have you ensured the web client service is started? Are you using the vCenter Appliance or Windows version? If the service is started, have you tried looking at log files? To me it sounds like the service may not be running. Have you tried opening a the vsphere web client locally in a web browser on the machine that runs the web client server to rule out firewall and networking issues?

My personal blog: http://www.shogan.co.uk .::. Twitter: shogan85 .::. if an answer has helped or solved your question, please don't forget to mark as "Answered" or "Helpful"!
weblee
Enthusiast
Enthusiast

Make sure your DNS is the same as the vcenter server's settings and check your defaut gate etc....sounds more like browser or network

Weblee, Exploring the virtual world!
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zikorai
Enthusiast
Enthusiast

The service is started  the problem somtime the vcenter web clinet working sometime no I think is related to the memory ?

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Shoganator
Enthusiast
Enthusiast

Well in that case you should take a look at the log files. Use this KB article to identify the location of your web client service logs:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=200409...

Then you should troubleshoot if the problem is not immediately obvious from looking at log files. Use this KB article to help troubleshoot:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=201148...

Hope that helps!

My personal blog: http://www.shogan.co.uk .::. Twitter: shogan85 .::. if an answer has helped or solved your question, please don't forget to mark as "Answered" or "Helpful"!
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