vSphere Client 5.5.0 Build 1993072
vSphere server 5.5.0 Build 2646482
In a previous version of 5.5 I was consistently able to connect USB drives attached to the vSphere Client PC( Windows 7 ) to virtual machines hosted on my ESXi Servers.
As USB devices (USB drives) were connected to and recognized by the vSphere Client PC they would be added to the list of available devices in the vSphere Client's
"Connect/Disconnect USB device to the Virtual Machine" Tool Button.
With this latest install This does not occur. The only way to get a device to appear in the list is to restart the vSphere Client program.
Restarting the VMWare USB Aritration Service does not help
When the device appears in the list if I try to connect it to the virtual machine I get an error message
"The device " device name " disconnected: the host is currently using the USB device. Close applications that might be accessing the device, then try again."
No application is accessing the device.
The device is USB 2.0 and the port is USB 2.0
Also one the device is in the list the only way I can remove it from the list is to restart the vSphere Client program.
Servers are Dell R730s running VMware-VMvisor-Installer-5.5.0.update02-2068190.x86_64-Dell_Customized-A02
Does anyone have any ideas about what might be the cause of this?
Was this broken somehow in the latest build 1993072 ?
All consolidated issue related to USB
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=774
Thank you for responding but, please note that my issue appears to be a product issue with a specific build of vSphere Client not recognizing USB devices connecting/disconnecting to the PC on which vSphere Client is running.
The KB you referenced "applies primarily to VMware Workstation" and references another article specific to VMware Fusion.
I am using neither of these products. I'm using the VMWare vSphere/ESXi 5.5 environment.
I don't know am i wrong or right but i just try to figure-out your problem, did you check ESXI logs whether USB is detected or not.
lsusb command and usb.log file can help you to get some idea.