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atomicrabbit
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Contributor

usb 3 enclosure not detected on esxi 5.5

I have ESXi 5.5 running on a Dell T20 tower. It has a few USB 3.0 ports and I hooked up a Mediasonic HDL-su3 USB 3.0 enclosure with a 4TB HDD inside. I want to add the device as a storage device to one of my VMs, but it doesn't seem to allow me to. I noticed that the xhci module wasn't installed on my host. I tried to apply ESXi 5.5 Update 3, and it installed successfully, but skipped a whole bunch of VIBs. I was able to manually install the xhci VIB file. Then I:

  • went to Add Hardware and added the USB xHCI Controller to the VM
  • went back to Add Hardware to select the USB device, but it was greyed out and the Information panel said "There are no USB devices available on the host,"

I tried running a lsusb and get this output:

~ # lsusb

Bus 002 Device 005: ID 413c:2107 Dell Computer Corp.

Bus 002 Device 004: ID 0461:4d81 Primax Electronics, Ltd Dell N889 Optical Mouse

Bus 002 Device 003: ID 2109:0711

Bus 002 Device 002: ID 8087:8000 Intel Corp.

Bus 001 Device 002: ID 8087:8008 Intel Corp.

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

2109:0711 is strange. No name. Based on the above output, I ran lsusb - v. Here's the output of 2109-0711 -- it seems like this is the USB 3 controller:, but why doesn't it detect the USB? I have more info if necessary

Bus 001 Device 003: ID 2109:0711

Device Descriptor:

  bLength                18

  bDescriptorType         1

  bcdUSB               2.10

  bDeviceClass            0 (Defined at Interface level)

  bDeviceSubClass         0

  bDeviceProtocol         0

  bMaxPacketSize0        64

  idVendor           0x2109

  idProduct          0x0711

  bcdDevice            1.14

  iManufacturer           1 VIA Labs,Inc.

  iProduct                2 USB3.0 SATA Bridge

  iSerial                 3 000000000024

  bNumConfigurations      1

  Configuration Descriptor:

    bLength                 9

    bDescriptorType         2

    wTotalLength           85

    bNumInterfaces          1

    bConfigurationValue     1

    iConfiguration          0

    bmAttributes         0xc0

      Self Powered

    MaxPower                2mA

    Interface Descriptor:

      bLength                 9

      bDescriptorType         4

      bInterfaceNumber        0

      bAlternateSetting       0

      bNumEndpoints           2

      bInterfaceClass         8 Mass Storage

      bInterfaceSubClass      6 SCSI

      bInterfaceProtocol     80 Bulk-Only

      iInterface              0

      Endpoint Descriptor:

        bLength                 7

        bDescriptorType         5

        bEndpointAddress     0x81  EP 1 IN

        bmAttributes            2

          Transfer Type            Bulk

          Synch Type               None

          Usage Type               Data

        wMaxPacketSize     0x0200  1x 512 bytes

        bInterval               0

      Endpoint Descriptor:

        bLength                 7

        bDescriptorType         5

        bEndpointAddress     0x02  EP 2 OUT

        bmAttributes            2

          Transfer Type            Bulk

          Synch Type               None

          Usage Type               Data

        wMaxPacketSize     0x0200  1x 512 bytes

        bInterval               0

    Interface Descriptor:

      bLength                 9

      bDescriptorType         4

      bInterfaceNumber        0

      bAlternateSetting       1

      bNumEndpoints           4

      bInterfaceClass         8 Mass Storage

      bInterfaceSubClass      6 SCSI

      bInterfaceProtocol     98

      iInterface              0

      Endpoint Descriptor:

        bLength                 7

        bDescriptorType         5

        bEndpointAddress     0x04  EP 4 OUT

        bmAttributes            2

          Transfer Type            Bulk

          Synch Type               None

          Usage Type               Data

        wMaxPacketSize     0x0200  1x 512 bytes

        bInterval               0

        Command pipe (0x01)

      Endpoint Descriptor:

        bLength                 7

        bDescriptorType         5

        bEndpointAddress     0x85  EP 5 IN

        bmAttributes            2

          Transfer Type            Bulk

          Synch Type               None

          Usage Type               Data

        wMaxPacketSize     0x0200  1x 512 bytes

        bInterval               0

        Data-in pipe (0x03)

      Endpoint Descriptor:

        bLength                 7

        bDescriptorType         5

        bEndpointAddress     0x06  EP 6 OUT

        bmAttributes            2

          Transfer Type            Bulk

          Synch Type               None

          Usage Type               Data

        wMaxPacketSize     0x0200  1x 512 bytes

        bInterval               0

        Data-out pipe (0x04)

      Endpoint Descriptor:

        bLength                 7

        bDescriptorType         5

        bEndpointAddress     0x87  EP 7 IN

        bmAttributes            2

          Transfer Type            Bulk

          Synch Type               None

          Usage Type               Data

        wMaxPacketSize     0x0200  1x 512 bytes

        bInterval               0

        Status pipe (0x02)

Binary Object Store Descriptor:

  bLength                 5

  bDescriptorType        15

  wTotalLength           42

  bNumDeviceCaps          3

  USB 2.0 Extension Device Capability:

    bLength                 7

    bDescriptorType        16

    bDevCapabilityType      2

    bmAttributes   0x00000002

      Link Power Management (LPM) Supported

  SuperSpeed USB Device Capability:

    bLength                10

    bDescriptorType        16

    bDevCapabilityType      3

    bmAttributes         0x00

    wSpeedsSupported   0x000e

      Device can operate at Full Speed (12Mbps)

      Device can operate at High Speed (480Mbps)

      Device can operate at SuperSpeed (5Gbps)

    bFunctionalitySupport   1

      Lowest fully-functional device speed is Full Speed (12Mbps)

    bU1DevExitLat          10 micro seconds

    bU2DevExitLat        2047 micro seconds

  Container ID Device Capability:

    bLength                20

    bDescriptorType        16

    bDevCapabilityType      4

    bReserved               0

    ContainerID             {29b96b19-f7c6-4362-bedb-874d2017b156}

Device Status:     0x0001

  Self Powered

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atomicrabbit
Contributor
Contributor

any help?

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