update manager connecting through the my proxy

[Kweli]

I am trying to configure my update manager (its install on windows 2008r2 using the appliance) setup to push through my web proxy I cannot get it to connect at all. Is there anyone using a web proxy with update manager was there something special you had to do to make it connect.

Thanks for your help or imput

[vNEX]

Hi Kweli,

there is nothing special in proxy configuration at VUM we using it and everything works fine....which version of VUM are you using?

Sometimes the GUI does not tell the truth, can you check proxy setting in VUM config file here:

C:\Program Files (x86)\Vmware\Infrastructure\Update Manager\vci-integrity.xml

Look for:

<proxySettings>

   <useProxyServer>true</useProxyServer>

   <proxyServer>name or IP address of the proxy server</proxyServer>

   <proxyPort>port number of the proxy server</proxyPort>

</proxySettings>

There shouldn't be any http/https:// prefixes in <proxyServer> field ....

Also check proxy settings in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware Update Manager\Proxy

If all the settings are correct look at the VUM log here:

C:\ProgramData\VMware\VMware Update Manager\Logs\

You can also try for troubleshooting purposes enable trivia logging for VUM see:

VMware KB: Enabling trivia logging in VMware Update Manager

Regards,

Petr