unable to install VMwareTools.

[tdubb123]

I got this error when trying to install vmware tools ona 2008r2 vm.

Unable to install VMware Tools. An error occurred while trying to access image file "/usr/lib/vmware/isoimages/windows.iso" needed to install VMware Tools: 0 (No such file or directory). If your product shipped with the VMware Tools package, reinstall VMware ESX, then try again to install the VMware Tools package in the virtual machine.

The required VMware Tools ISO image does not exist or is inaccessible.

any idea?

[a_p_]

Did you already check whether you can access this directory from the command line? Does it contain all the .iso images for the different guest operating systems?

André

[tdubb123]

yea the directory does not exist. any idea?

[tdubb123]

I found the isos here

/vmfs/volumes/250ba8ca-b5400aa2-6bf3-e851c7368c00/packages/5.0.0.old/vmtools # ls -l

-rwx------    1 root     root           12576768 May 11 14:40 darwin.iso

-rwx------    1 root     root                256 May 11 14:42 darwin.iso.sig

-rwx------    1 root     root           16044032 May 11 14:38 freebsd.iso

-rwx------    1 root     root                256 May 11 14:38 freebsd.iso.sig

-rwx------    1 root     root           66992128 May 11 14:38 linux.iso

-rwx------    1 root     root                256 May 11 14:38 linux.iso.sig

-rwx------    1 root     root               1738 May 11 14:38 linux_avr_manifest.txt

-rwx------    1 root     root             540672 May 11 14:42 netware.iso

-rwx------    1 root     root                256 May 11 14:42 netware.iso.sig

-rwx------    1 root     root           13017088 May 11 14:38 solaris.iso

-rwx------    1 root     root                256 May 11 14:38 solaris.iso.sig

-rwx------    1 root     root                451 May 11 14:38 tools-key.pub

-rwx------    1 root     root           13664256 May 11 14:42 winPre2k.iso

-rwx------    1 root     root                256 May 11 14:38 winPre2k.iso.sig

-rwx------    1 root     root                 49 May 11 14:40 winPre2k_avr_manifest.txt

-rwx------    1 root     root           74252288 May 11 14:40 windows.iso

-rwx------    1 root     root                256 May 11 14:42 windows.iso.sig

-rwx------    1 root     root               1069 May 11 14:38 windows_avr_manifest.txt

/vmfs/volumes/250ba8ca-b5400aa2-6bf3-e851c7368c00/packages/5.0.0.old/vmtools # pwd

/locker/packages/5.0.0.old/vmtools

why are they under /locker/packages/5.0.0.old/vmtools?

[a_p_]

Did you install any updates/patches lately? Maybe something went wrong!? Is this the only host or do other hosts have the same issue?

André

[tdubb123]

yes it looks like its only this host. can i fix this?

[tdubb123 · Accepted solution]

I renamed the folder from 5.0.0.old to 5.0.0 and it works now. I dont know why it was renamed to 5.0.0.old

thanks