hello guys i have a terrible issue

[neilbarrett]

see it

n/a hardware interrupt and dpcs      windows server 2012 r2 VM suddenly cpu100%

why??

what mean this log ?

i can find this log

i cant english sorry

thank you

plz help me

[vijayrana968]

What is the ESXI version and build number you are running this VM on. Also mention the tools and VM hardware version. Any recent changes you made to this VM?

[neilbarrett]

ESXi 5.5 build 4345813

VMtools running

vm version 8

mabye didnt change these VMs

[msripada]

Run hardware's diagnostics on the esxi host hardware. Also check if you see anything in the SEL(System event logs) on the hardware logs. Check in vmkernel and vobd for any machine check exception error messages to identify any hardware issues.

Thanks,

MS

[vijayrana968]

If the physical host is in cluster, then firstly migrate this VM to another host and monitor it.

Secondly you can do, upgrade vm version to 10 (ESXI 5.5)

[neilbarrett]

mce error empty

clean

[neilbarrett]

i mistake

VM version 10 now

[msripada]

Hello Neil,

As Vijay suggested, have to tried migrating to a different host and observing the same behavior?

Thanks,

MS

[neilbarrett]

yes i migrate different host

but same

[vijayrana968]

Give a shot with xperf, make sure firmware, ILO etc are up to date on physical host. 

High Interrupt CPU Time Troubleshooting with XPerf | Just another great IT blog