aamst
Contributor
Contributor

esxi5.5 failed with purple screen

Hello friends.

Today my esxi HP host was failed with purple screen. I reebooted it and it's ok now.

Here is the screen of error. Can you help me to find what is the problem with the host ?

Which string can tell me about the problem?

IMG_20140603_112134.jpg

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6 Replies
rcporto
Leadership
Leadership

This KB may help you: Interpreting an ESX/ESXi host purple diagnostic screen (1004250)

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Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto
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homerzzz
Hot Shot
Hot Shot

That looks like an HP smart array driver issue. Check wich driver is installed:

esxcli software vib list | grep -i scsi-hpsa

You will most likely need to update the VIB to the latest from HP.

admin
Immortal
Immortal

Hi,

This is a known problem with the hpsa controller Driver. HP should be aware of this problem since this PSOD is been around for quite sometime now contact HP and they should be able to provide you with the correct driver version.

-- Avinash

aamst
Contributor
Contributor

Thanks for answer, I will try

I also have a problem, after this fault I can't ssh to the server as root. When I typing password shell says Access Denied.(

any thoughts ?

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aamst
Contributor
Contributor

Thank you too!

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admin
Immortal
Immortal

After the Reboot of the Host your shell might be disabled., you may need to enable it.

--Avinash

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