esxi vsphere won't allow me to use 'network serial port' - possible license issue?

I have been using esxi 6.5 to run ISO images as VM.  When i just installed esxi server, serial port worked fine. After license expired (which I didn't know i had to install) and installed the license, 'network serial port' is no longer working.

Screen Shot 2018-07-02 at 5.24.11 PM.jpg

As you can see it above, 'connected' status is 'No' which was 'Yes' prior to install the license.

Screen Shot 2018-07-02 at 5.30.52 PM.jpg

Above is the license i installed.  I have used esxi 5 which did not have this issue.  Does anyone know what I supposedly do to make 'serial console' work again?  Do i separate license for 'serial console' use?

Thanks in advance

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You need an Enterprise/Enterprise plus license for that.

Check kb article below for more information.

VMware Knowledge Base


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