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hongle
Contributor
Contributor

diagnostic vm-support task failed to run to completion

Attempt to run vm-support diagnosis for an ESXi 4.0 U1 host failed to complete, and in one instance the console session hung at the following step

Copying "/var/tmp/esxcfg-dumppart.11261731.txt" to output directory

Running command: "/usr/sbin/esxcfg-info -a"

This was also the last action in "vm-support-logging.txt" when used in debug logging mode

  1. VERBOSE=1 vm-support > vm-support-logging.txt

Precaution is given to insufficient space where output redirection sent the output to the partition that had some free 7Gbytes

  1. vm-support –w /tmp/diag

but the vm-support task stalled at the same step "/usr/sbin/esxcfg-info -a" for more than 1 hour.

This host is having some 4 or 5 guest VMs, and it is speculated if running sm-support in host maintenance mode might work.

Thanks for any comment and advice

Hong

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