VMware Cloud Community
endlesslearning
Contributor
Contributor

cannot enter vsphere license

Hello,

We are upgrading vsphere 4.1 to vcloud suite 5 standard .  After upgrading vCenter to vcenter 5.0  we started upgrading ESXi to 5.0 , but we are unable to add the new vsphere key  .we got the folloging message

"license error: 5 Diagnostic message:license file not found"

Any idea please

Thanks

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6 Replies
lakshya32
Enthusiast
Enthusiast

Hi

Welcome to communities.

please check if you have any file called

VMware-vcops-5.6.0.0-edition-VSOM-License_Key_for_VC_5.0.txt

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endlesslearning
Contributor
Contributor

Hello,

Sorry I do not have that file.

Thanks

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rcporto
Leadership
Leadership

Did you upgraded your vSphere ESXi 4.1 licenses to newest version (5.x), if not, go to MyVMware, upgrade the licenses keys and apply again to the license key inventory of vCenter.

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Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto
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endlesslearning
Contributor
Contributor

Hello,

yes I did  upgraded my license. I am trying to apply the newone

Thanks

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endlesslearning
Contributor
Contributor

Hello,

Problem solved

The license is described as vcloud suite 5 but it is indeed 5.1 so it is not compatible with vsphere 5.0. I downgradeed the license and now is working?

Thanks

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endlesslearning
Contributor
Contributor

Hello,

In this case who get the points?

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