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ricky73
Hot Shot
Hot Shot

Windows server restarts unexpexcted in ESXi 5.5

Windows server restarts unexpexcted so I captured logs on my ESXi 5.5 server.

Event viewer of VM shows these 2 last messages:

  • "VMCI: using capabilities" (0xc), event id 3, type information
  • "the previous system shutdown at 13:05:19 on 01/06/2015 was unexpected", event id 6008, type error

I'm not able to understand if vm reset itself or if there is soft shutdown, I think it's a reset system because I don't see logs about shutting of all service before 6008 event.

Among Windows log and vmware.log there is difference of 2 hours

Vmware.log of vm shows:

2015-06-01T11:07:23.165Z| mks| I120: SVGA disabling SVGA

2015-06-01T11:07:23.274Z| vcpu-3| I120: BUSLOGIC: Hard reset 0xfffffffffc07df00

2015-06-01T11:07:23.274Z| vcpu-3| I120: BUSLOGIC: Bus reset 0xfffffffffc07df00 (0 cif)

2015-06-01T11:07:23.274Z| vcpu-3| I120: BUSLOGIC: Sync reset target 0, handle 8312

2015-06-01T11:07:23.275Z| vcpu-3| I120: BUSLOGIC: Adapter reset complete 0xfffffffffc07df00

2015-06-01T11:07:23.275Z| vcpu-3| I120: BUSLOGIC: Disable HAC

2015-06-01T11:07:23.276Z| vcpu-3| I120: BUSLOGIC: Init ext-mbox, count 128 addr 0x77450

2015-06-01T11:07:23.276Z| vcpu-3| I120: BUSLOGIC: Set 64 LUN CCB format (1)

2015-06-01T11:07:23.276Z| vcpu-3| I120: BUSLOGIC: Enable HAC

2015-06-01T11:07:27.310Z| vcpu-0| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:27.314Z| vcpu-1| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:27.314Z| vcpu-2| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:27.314Z| vcpu-3| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:27.328Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: pciBridge4:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.328Z| vcpu-0| I120: PCIBridge5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge5:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: PCIBridge6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.329Z| vcpu-0| I120: pciBridge6:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge6:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge6:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge6:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge6:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge6:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge6:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: PCIBridge7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge7:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge7:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.330Z| vcpu-0| I120: pciBridge7:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.331Z| vcpu-0| I120: pciBridge7:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.331Z| vcpu-0| I120: pciBridge7:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.331Z| vcpu-0| I120: pciBridge7:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.331Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.388Z| vcpu-0| I120: CDROM: Reset guest state on ide0:0. Invalidating last poll command time.

2015-06-01T11:07:27.504Z| vcpu-0| I120: SVGA: Unregistering IOSpace at 0x10d0

2015-06-01T11:07:27.504Z| vcpu-0| I120: SVGA: Unregistering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:27.509Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.509Z| vcpu-0| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.509Z| vcpu-0| I120: pciBridge4:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.510Z| vcpu-0| I120: pciBridge4:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.510Z| vcpu-0| I120: pciBridge4:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.510Z| vcpu-0| I120: pciBridge4:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.510Z| vcpu-0| I120: pciBridge4:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.511Z| vcpu-0| I120: pciBridge4:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.511Z| vcpu-0| I120: PCIBridge5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.511Z| vcpu-0| I120: pciBridge5:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.512Z| vcpu-0| I120: pciBridge5:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.512Z| vcpu-0| I120: pciBridge5:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.512Z| vcpu-0| I120: pciBridge5:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.512Z| vcpu-0| I120: pciBridge5:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.513Z| vcpu-0| I120: pciBridge5:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.513Z| vcpu-0| I120: pciBridge5:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.513Z| vcpu-0| I120: PCIBridge6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.514Z| vcpu-0| I120: pciBridge6:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.514Z| vcpu-0| I120: pciBridge6:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.514Z| vcpu-0| I120: pciBridge6:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.514Z| vcpu-0| I120: pciBridge6:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.515Z| vcpu-0| I120: pciBridge6:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.515Z| vcpu-0| I120: pciBridge6:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.515Z| vcpu-0| I120: pciBridge6:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.516Z| vcpu-0| I120: PCIBridge7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.516Z| vcpu-0| I120: pciBridge7:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.516Z| vcpu-0| I120: pciBridge7:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.517Z| vcpu-0| I120: pciBridge7:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.517Z| vcpu-0| I120: pciBridge7:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.517Z| vcpu-0| I120: pciBridge7:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.517Z| vcpu-0| I120: pciBridge7:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.518Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:27.847Z| vcpu-0| I120: SVGA: Registering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:27.861Z| vcpu-0| I120: SVGA: Unregistering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:28.248Z| vcpu-0| I120: SVGA: Registering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:28.268Z| vcpu-0| I120: SVGA: Unregistering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:28.277Z| vcpu-0| I120: SVGA: Registering IOSpace at 0x10d0

2015-06-01T11:07:28.277Z| vcpu-0| I120: SVGA: Registering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:28.290Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.292Z| vcpu-0| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.293Z| vcpu-0| I120: pciBridge4:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.294Z| vcpu-0| I120: pciBridge4:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.296Z| vcpu-0| I120: pciBridge4:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.297Z| vcpu-0| I120: pciBridge4:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.298Z| vcpu-0| I120: pciBridge4:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.300Z| vcpu-0| I120: pciBridge4:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.301Z| vcpu-0| I120: PCIBridge5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.302Z| vcpu-0| I120: pciBridge5:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.304Z| vcpu-0| I120: pciBridge5:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.305Z| vcpu-0| I120: pciBridge5:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.306Z| vcpu-0| I120: pciBridge5:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.308Z| vcpu-0| I120: pciBridge5:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.309Z| vcpu-0| I120: pciBridge5:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.311Z| vcpu-0| I120: pciBridge5:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.312Z| vcpu-0| I120: PCIBridge6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.313Z| vcpu-0| I120: pciBridge6:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.315Z| vcpu-0| I120: pciBridge6:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.316Z| vcpu-0| I120: pciBridge6:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.317Z| vcpu-0| I120: pciBridge6:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.319Z| vcpu-0| I120: pciBridge6:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.320Z| vcpu-0| I120: pciBridge6:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.321Z| vcpu-0| I120: pciBridge6:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.323Z| vcpu-0| I120: PCIBridge7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.324Z| vcpu-0| I120: pciBridge7:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.325Z| vcpu-0| I120: pciBridge7:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.327Z| vcpu-0| I120: pciBridge7:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.328Z| vcpu-0| I120: pciBridge7:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.329Z| vcpu-0| I120: pciBridge7:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.331Z| vcpu-0| I120: pciBridge7:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.332Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.336Z| vcpu-1| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:28.342Z| vcpu-2| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:28.348Z| vcpu-3| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:28.767Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.771Z| vcpu-0| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.775Z| vcpu-0| I120: pciBridge4:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.779Z| vcpu-0| I120: pciBridge4:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.782Z| vcpu-0| I120: pciBridge4:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.788Z| vcpu-0| I120: pciBridge4:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.792Z| vcpu-0| I120: pciBridge4:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.795Z| vcpu-0| I120: pciBridge4:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.799Z| vcpu-0| I120: PCIBridge5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.803Z| vcpu-0| I120: pciBridge5:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.807Z| vcpu-0| I120: pciBridge5:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.810Z| vcpu-0| I120: pciBridge5:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.814Z| vcpu-0| I120: pciBridge5:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.818Z| vcpu-0| I120: pciBridge5:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.822Z| vcpu-0| I120: pciBridge5:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.825Z| vcpu-0| I120: pciBridge5:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.829Z| vcpu-0| I120: PCIBridge6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.833Z| vcpu-0| I120: pciBridge6:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.837Z| vcpu-0| I120: pciBridge6:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.840Z| vcpu-0| I120: pciBridge6:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.844Z| vcpu-0| I120: pciBridge6:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.848Z| vcpu-0| I120: pciBridge6:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.852Z| vcpu-0| I120: pciBridge6:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.855Z| vcpu-0| I120: pciBridge6:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.859Z| vcpu-0| I120: PCIBridge7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.863Z| vcpu-0| I120: pciBridge7:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.867Z| vcpu-0| I120: pciBridge7:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.871Z| vcpu-0| I120: pciBridge7:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.874Z| vcpu-0| I120: pciBridge7:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.878Z| vcpu-0| I120: pciBridge7:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.882Z| vcpu-0| I120: pciBridge7:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.886Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:28.913Z| vcpu-0| I120: DISKUTIL: scsi0:0 : geometry=9402/255/63

2015-06-01T11:07:28.923Z| vcpu-0| I120: DISKUTIL: scsi0:0 : capacity=151043138

2015-06-01T11:07:28.924Z| vcpu-0| I120: BUSLOGIC: Soft reset 0xfffffffffc07df00

2015-06-01T11:07:28.924Z| vcpu-0| I120: BUSLOGIC: Bus reset 0xfffffffffc07df00 (0 cif)

2015-06-01T11:07:28.924Z| vcpu-0| I120: BUSLOGIC: Sync reset target 0, handle 8312

2015-06-01T11:07:28.926Z| vcpu-0| I120: BUSLOGIC: Adapter reset complete 0xfffffffffc07df00

2015-06-01T11:07:29.060Z| vcpu-1| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:29.068Z| vcpu-2| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:29.077Z| vcpu-3| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:29.114Z| vcpu-0| I120: BIOS-UUID is 42 16 7b 4a 75 47 12 d5-11 06 7d 5b 6e 0f 58 b9

2015-06-01T11:07:29.627Z| vcpu-0| I120: Unknown int 10h func 0x2000

2015-06-01T11:07:32.595Z| vmx| I120: GuestRpcSendTimedOut: message to toolbox timed out.

2015-06-01T11:07:38.033Z| vcpu-1| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:41.504Z| vcpu-2| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:43.507Z| vmx| I120: Tools: Tools heartbeat timeout.

2015-06-01T11:07:45.504Z| vcpu-3| I120: CPU reset: soft (mode 2)

2015-06-01T11:07:47.598Z| vmx| I120: GuestRpcSendTimedOut: message to toolbox timed out.

2015-06-01T11:07:47.598Z| vmx| I120: GuestRpc: app toolbox's second ping timeout; assuming app is down

2015-06-01T11:07:47.608Z| vmx| I120: GuestRpc: Reinitializing Channel 0(toolbox)

2015-06-01T11:07:47.608Z| vmx| I120: GuestMsg: Channel 0, Cannot unpost because the previous post is already completed

2015-06-01T11:07:57.977Z| vcpu-0| I120: SVGA: Unregistering IOSpace at 0x10d0

2015-06-01T11:07:57.978Z| vcpu-0| I120: SVGA: Unregistering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:57.987Z| vcpu-0| I120: SVGA: Registering IOSpace at 0x10d0

2015-06-01T11:07:57.988Z| vcpu-0| I120: SVGA: Registering MemSpace at 0xec000000(0xec000000) and 0xfe000000(0xfe000000)

2015-06-01T11:07:58.016Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.017Z| vcpu-0| I120: PCIBridge4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.028Z| vcpu-0| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.029Z| vcpu-0| I120: pciBridge4:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.040Z| vcpu-0| I120: pciBridge4:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.041Z| vcpu-0| I120: pciBridge4:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.051Z| vcpu-0| I120: pciBridge4:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.052Z| vcpu-0| I120: pciBridge4:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.061Z| vcpu-0| I120: pciBridge4:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.062Z| vcpu-0| I120: pciBridge4:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.071Z| vcpu-0| I120: pciBridge4:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.072Z| vcpu-0| I120: pciBridge4:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.084Z| vcpu-0| I120: pciBridge4:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.085Z| vcpu-0| I120: pciBridge4:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.094Z| vcpu-0| I120: pciBridge4:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.095Z| vcpu-0| I120: pciBridge4:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.103Z| vcpu-0| I120: PCIBridge5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.104Z| vcpu-0| I120: PCIBridge5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.113Z| vcpu-0| I120: pciBridge5:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.114Z| vcpu-0| I120: pciBridge5:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.123Z| vcpu-0| I120: pciBridge5:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.124Z| vcpu-0| I120: pciBridge5:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.133Z| vcpu-0| I120: pciBridge5:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.134Z| vcpu-0| I120: pciBridge5:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.143Z| vcpu-0| I120: pciBridge5:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.147Z| vcpu-0| I120: pciBridge5:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.156Z| vcpu-0| I120: pciBridge5:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.157Z| vcpu-0| I120: pciBridge5:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.167Z| vcpu-0| I120: pciBridge5:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.168Z| vcpu-0| I120: pciBridge5:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.177Z| vcpu-0| I120: pciBridge5:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.178Z| vcpu-0| I120: pciBridge5:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.186Z| vcpu-0| I120: PCIBridge6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.187Z| vcpu-0| I120: PCIBridge6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.196Z| vcpu-0| I120: pciBridge6:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.197Z| vcpu-0| I120: pciBridge6:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.209Z| vcpu-0| I120: pciBridge6:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.210Z| vcpu-0| I120: pciBridge6:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.220Z| vcpu-0| I120: pciBridge6:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.221Z| vcpu-0| I120: pciBridge6:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.230Z| vcpu-0| I120: pciBridge6:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.232Z| vcpu-0| I120: pciBridge6:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.241Z| vcpu-0| I120: pciBridge6:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.242Z| vcpu-0| I120: pciBridge6:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.252Z| vcpu-0| I120: pciBridge6:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.253Z| vcpu-0| I120: pciBridge6:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.263Z| vcpu-0| I120: pciBridge6:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.264Z| vcpu-0| I120: pciBridge6:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.276Z| vcpu-0| I120: PCIBridge7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.277Z| vcpu-0| I120: PCIBridge7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.286Z| vcpu-0| I120: pciBridge7:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.289Z| vcpu-0| I120: pciBridge7:1: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.299Z| vcpu-0| I120: pciBridge7:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.300Z| vcpu-0| I120: pciBridge7:2: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.310Z| vcpu-0| I120: pciBridge7:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.311Z| vcpu-0| I120: pciBridge7:3: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.321Z| vcpu-0| I120: pciBridge7:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.323Z| vcpu-0| I120: pciBridge7:4: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.336Z| vcpu-0| I120: pciBridge7:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.337Z| vcpu-0| I120: pciBridge7:5: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.348Z| vcpu-0| I120: pciBridge7:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.349Z| vcpu-0| I120: pciBridge7:6: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.360Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:07:58.361Z| vcpu-0| I120: pciBridge7:7: ISA/VGA decoding enabled (ctrl 0004)

2015-06-01T11:08:15.379Z| vcpu-0| I120: CDROM: Mode Sense for Unsupported Page 0x1B

2015-06-01T11:08:15.379Z| vcpu-0| I120: CDROM ide0:0: CMD 0x5a (MODE SENSE(10)) FAILED (key 0x5 asc 0x24 ascq 0)

2015-06-01T11:08:16.555Z| vcpu-0| I120: BUSLOGIC: Hard reset 0xfffffffffc07df00

2015-06-01T11:08:16.555Z| vcpu-0| I120: BUSLOGIC: Bus reset 0xfffffffffc07df00 (0 cif)

2015-06-01T11:08:16.555Z| vcpu-0| I120: BUSLOGIC: Sync reset target 0, handle 8312

2015-06-01T11:08:16.557Z| vcpu-0| I120: BUSLOGIC: Adapter reset complete 0xfffffffffc07df00

2015-06-01T11:08:16.557Z| vcpu-0| I120: BUSLOGIC: Disable HAC

2015-06-01T11:08:16.578Z| vcpu-3| I120: BUSLOGIC: Init ext-mbox, count 128 addr 0x8f0b800

2015-06-01T11:08:16.578Z| vcpu-3| I120: BUSLOGIC: Set 64 LUN CCB format (1)

2015-06-01T11:08:16.578Z| vcpu-3| I120: BUSLOGIC: Enable HAC

2015-06-01T11:08:24.319Z| vcpu-0| I120: CDROM: Unknown command 0xA4.

2015-06-01T11:08:24.319Z| vcpu-0| I120: CDROM ide0:0: CMD 0xa4 (*UNKNOWN (0xa4)*) FAILED (key 0x5 asc 0x20 ascq 0)

2015-06-01T11:08:24.365Z| vcpu-0| I120: Guest: SVGA_MINI: SVGA Driver Version: 11.09.01.0000 - build-745082

2015-06-01T11:08:24.367Z| vcpu-0| I120: Guest: SVGA_MINI: SVGA Caps: 0x017f83e2 (No 3D, EXTENDED FIFO, GMR, GMR2)

2015-06-01T11:08:24.368Z| vcpu-0| I120: Guest: SVGA_MINI: SVGA VRAM: 4194304, FIFO: 262144

2015-06-01T11:08:24.369Z| vcpu-0| I120: Guest: SVGA_MINI: SVGA Using GMR2, max pages=65536

2015-06-01T11:08:24.369Z| vcpu-0| I120: Guest: SVGA_MINI: SVGA GMR: max IDs=64, max desc length=4096

2015-06-01T11:08:24.630Z| vcpu-3| I120: Guest: VMXNET: Initialization completed successfully. Version 2.2 May  8 2012.

2015-06-01T11:08:24.631Z| vcpu-3| I120: Guest: VMXNET: Features: csum zerocopy partialHdrCopy tso

2015-06-01T11:08:24.632Z| vcpu-3| I120: Guest: VMXNET: TSO (maxTsoSegSize 65390, minTsoSegCount 2)

2015-06-01T11:08:24.632Z| vcpu-3| I120: Guest: VMXNET: Vmxnet rx ringLen1 = 150, ringLen2 = 1

2015-06-01T11:08:45.243Z| vmx| I120: Tools: Tools heartbeat timeout.

2015-06-01T11:09:23.698Z| vcpu-1| I120: Guest: SVGA_MINI: VMXInitialize

2015-06-01T11:09:23.700Z| vcpu-1| I120: Guest: SVGA_MINI: SVGA FIFO Caps: 0x00000000

2015-06-01T11:09:23.701Z| vcpu-1| I120: Guest: SVGA_MINI: SVGA FIFO HW Version: host 0x00000000, guest 0x00020001

2015-06-01T11:09:24.010Z| vcpu-1| I120: Guest: vmx_fb: tap: init

2015-06-01T11:09:24.026Z| vcpu-1| I120: Guest display topology changed: numDisplays 1

2015-06-01T11:09:24.031Z| vcpu-1| I120: SVGA enabling SVGA

2015-06-01T11:09:24.050Z| vcpu-1| I120: Guest: SVGA_MINI: SVGA Display Topology: SVGA enabled, FB size=3145728, topology=TRUE

2015-06-01T11:09:24.050Z| vcpu-1| I120: Guest: SVGA_MINI: numDisplayActive=1, Max: wxh=1024x768, pitchlock=0

2015-06-01T11:09:24.051Z| vcpu-1| I120: Guest: SVGA_MINI: Offscreen: offset=0x300000, size=1048576

2015-06-01T11:09:24.051Z| vcpu-1| I120: Guest: SVGA_MINI:    DisplayId=0, primary=TRUE, screen object=UNUSABLE

2015-06-01T11:09:24.052Z| vcpu-1| I120: Guest: SVGA_MINI:    Display: offset=0x0, size=3145728, pitch=2368

2015-06-01T11:09:24.052Z| vcpu-1| I120: Guest: SVGA_MINI:    Backing Store: offset=0x0, size=0

2015-06-01T11:09:24.053Z| vcpu-1| I120: Guest: SVGA_MINI:       xy=0, 0

2015-06-01T11:09:24.053Z| vcpu-1| I120: Guest: SVGA_MINI:       wxhxd=1024x768x32

2015-06-01T11:09:24.055Z| vcpu-1| I120: Guest: vmx_fb: SVGA: Using legacy Chipset_SyncToFence

2015-06-01T11:09:24.063Z| vcpu-1| I120: Guest: vmx_fb: This is the primary surface: PPDEV a2018000

2015-06-01T11:09:24.064Z| vcpu-1| I120: Guest: vmx_fb: Display driver is out of sync with virtual hardware.  Disabling 3d.

2015-06-01T11:09:24.065Z| vcpu-1| I120: Guest: vmx_fb:   Current hardware revision: 0.0.

2015-06-01T11:09:24.065Z| vcpu-1| I120: Guest: vmx_fb:   Driver compiled against:   2.1.

2015-06-01T11:09:24.066Z| vcpu-1| I120: Guest: vmx_fb: DrvGetDirectDrawInfo: Overlay flags set

2015-06-01T11:09:24.066Z| vcpu-1| I120: Guest: vmx_fb: DrvGetDirectDrawInfo: offset=0x0, wxh=1024x768, bpp=32, pitch=4096

2015-06-01T11:09:24.068Z| vcpu-1| I120: Guest: vmx_fb: This is the primary surface: PPDEV a2018000

2015-06-01T11:09:24.069Z| vcpu-1| I120: Guest: vmx_fb: Display driver is out of sync with virtual hardware.  Disabling 3d.

2015-06-01T11:09:24.069Z| vcpu-1| I120: Guest: vmx_fb:   Current hardware revision: 0.0.

2015-06-01T11:09:24.069Z| vcpu-1| I120: Guest: vmx_fb:   Driver compiled against:   2.1.

2015-06-01T11:09:24.070Z| vcpu-1| I120: Guest: vmx_fb: DrvGetDirectDrawInfo: GMR DX heap disabled, size 0, available memory 268435456

2015-06-01T11:09:24.071Z| vcpu-1| I120: Guest: vmx_fb: DrvGetDirectDrawInfo: Overlay flags set

2015-06-01T11:09:24.071Z| vcpu-1| I120: Guest: vmx_fb: DrvGetDirectDrawInfo: offset=0x0, wxh=1024x768, bpp=32, pitch=4096

2015-06-01T11:09:24.074Z| vcpu-1| I120: Guest: vmx_fb: Caps_GetDeviceD3DCaps: CANAUTOGENMIPMAP off (0, HW v0 131073)

2015-06-01T11:09:24.076Z| vcpu-1| I120: Guest: vmx_fb: Caps_GetDeviceD3DCaps: MaxActiveLights=8

2015-06-01T11:09:24.077Z| vcpu-1| I120: Guest: vmx_fb: Caps_GetDeviceD3DCaps: MaxActiveLights=8

2015-06-01T11:09:35.669Z| vcpu-2| W110: Balloon: Start: vmmemctl reset balloon

2015-06-01T11:09:35.669Z| vcpu-2| I120: Balloon: Reset (n 6 pages 0)

2015-06-01T11:09:35.669Z| vcpu-2| I120: Balloon: Reset: nUnlocked 0 size 0

2015-06-01T11:09:46.349Z| vmx| I120: Tools: Tools heartbeat timeout.

2015-06-01T11:09:57.885Z| vcpu-1| I120: Guest: toolbox: Version: build-2092844

2015-06-01T11:09:57.885Z| vcpu-1| I120: GuestRpc: Channel 0, guest application toolbox.

2015-06-01T11:09:58.056Z| vcpu-0| I120: TOOLS soft reset detected.

2015-06-01T11:09:58.057Z| vcpu-0| I120: TOOLS autoupgrade protocol version 2

2015-06-01T11:09:58.058Z| vcpu-0| I120: Vix: [40013235 mainDispatch.c:3884]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=2, err=0).

2015-06-01T11:09:58.061Z| vcpu-0| I120: TOOLS Received tools.set.version rpc call, version = 9354.

2015-06-01T11:09:58.061Z| vcpu-0| I120: ToolsSetVersionWork did nothing; new tools version (9354) matches old Tools version

2015-06-01T11:09:58.061Z| vcpu-0| I120: TOOLS Setting autoupgrade-checked FALSE.

2015-06-01T11:09:58.062Z| vcpu-0| I120: Starting copy guest manifest.

2015-06-01T11:09:58.067Z| vcpu-0| I120: HGFileCopyCreateSessionCB: Successfully created the session.

2015-06-01T11:09:58.084Z| vcpu-0| I120: ToolsLoadManifestFileCB: Queuing a request to update the manifest information.

2015-06-01T11:09:58.095Z| Worker#0| I120: GetHostManifests: Extracting the manifest file.

2015-06-01T11:09:58.100Z| Worker#0| I120: GetHostManifests: Done extracting the manifest file.

2015-06-01T11:09:58.102Z| Worker#0| I120: ToolsVersionGetStatus:

2015-06-01T11:09:58.107Z| Worker#0| I120: ToolsVersionGetStatusWorkerThread: Tools status 3 derived from environment

2015-06-01T11:09:58.107Z| vmx| I120: ToolsUpdateManifestInfoWorkerThreadDone: Compared tools manifest from host and from the guest. Status = 3.

2015-06-01T11:09:58.107Z| vmx| I120: ToolsUpdateManifestInfoWorkerThreadDone: Updating the manifest info.

2015-06-01T11:09:58.109Z| vmx| I120: VMXVmdb_SetToolsVersionStatus: status value set to 'ok', 'current', install possible

2015-06-01T11:09:58.110Z| vmx| I120: TOOLS installed legacy version 9354, available legacy version 9354

2015-06-01T11:09:58.110Z| vmx| I120: TOOLS manifest update status is 3

2015-06-01T11:09:58.110Z| vmx| I120: TOOLS can be autoupgraded.

2015-06-01T11:09:58.110Z| vmx| I120: TOOLS Setting autoupgrade-checked TRUE.

2015-06-01T11:09:58.110Z| vmx| I120: RPT: Disabled. Skipped.

I note this behaviour in event viewer but I can't know what is happening. I think there is no blue screen otherwise vm would keep this state until manual reset of vSphere user.

This problem occurs sporadically.

Can you suggest me how to debug this problem?

9 Replies
cykVM
Expert
Expert

Hi,

as you said there is a huge time difference between the Windows event log entries and the VM's logfile, is there probably a general time drift between the time on the ESXi host and the domain time?

You should consider getting accurate time on both ESXi host and inside your Windows VMs.

cykVM

0 Kudos
ricky73
Hot Shot
Hot Shot

My ESXi host has the same time of the Windows guest machine, I was not able to understand because I see this difference.

But what about vm problem debug??

0 Kudos
brunofernandez1

vmware.log is alsways written in UTC time as far as I can remember

------------------------------------------------------------------------------- If you found this or any other answer helpful, please consider to award points. (use Correct or Helpful buttons) Regards from Switzerland, B. Fernandez http://vpxa.info/
cykVM
Expert
Expert

I think this might lead to a solution:

2015-06-01T11:07:23.274Z| vcpu-3| I120: BUSLOGIC: Hard reset 0xfffffffffc07df00

2015-06-01T11:07:23.274Z| vcpu-3| I120: BUSLOGIC: Bus reset 0xfffffffffc07df00 (0 cif)

2015-06-01T11:07:23.274Z| vcpu-3| I120: BUSLOGIC: Sync reset target 0, handle 8312

2015-06-01T11:07:23.275Z| vcpu-3| I120: BUSLOGIC: Adapter reset complete 0xfffffffffc07df00

2015-06-01T11:07:23.275Z| vcpu-3| I120: BUSLOGIC: Disable HAC

2015-06-01T11:07:23.276Z| vcpu-3| I120: BUSLOGIC: Init ext-mbox, count 128 addr 0x77450

2015-06-01T11:07:23.276Z| vcpu-3| I120: BUSLOGIC: Set 64 LUN CCB format (1)

2015-06-01T11:07:23.276Z| vcpu-3| I120: BUSLOGIC: Enable HAC

Which Windows version are you running with that VM. The Buslogic (virtual) SCSI adapter does not support 64bit OS and anything later than Windows 2003.

SeeVm's crash or VMware: Change SCSI Controller Type from BusLogic to LSI Logic | Password Recovery

Or is there any reason for using the Buslogic adapter?

ricky73
Hot Shot
Hot Shot

It's running Windows 2000 server SP4 (32 bit) and I know it's no more supported in ESXi 5.5 but other Windows 2000 server machines are working.

0 Kudos
cykVM
Expert
Expert

Are the other Win2k VMs also using the Buslogic adapter? I would give the LSI adapter a try to see if that runs stable. If the Buslogic performs a hard reset during runtime the VM looses connection to it's basedisk vmdk and that will for sure lead to a freeze/lock up.

It might be even adviseable to run such old OS in a VMWare 4.x environment...

0 Kudos
ricky73
Hot Shot
Hot Shot

This Buslogic adapter is also used in other Win2k (about 15 vm) and I have problems only in 5 vm (always Win2k)

0 Kudos
cykVM
Expert
Expert

Are all your Win2k VMs running the same version of VMWare tools? Maybe a kind of manual install of the tools help, see VMware Front Experience: An analysis of the vSphere 5.5 VMware Tools for Windows installation

Don't have any Win2k VMs running myself anymore, so it's just guessing here.

Maybe this helps Windows 2000 Server on vSphere 5 (Update)

Following the compatibility guide for Windows 2000 SP4 and VMWare 5.5 you may even try to switch the (virtual) NIC to see if that helps.

ricky73
Hot Shot
Hot Shot

all Win2k VMs are running the same version of VMWare tools

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