Ravindra01
Enthusiast
Enthusiast

Windows 2k8 R2 unexpected reboot with event ID 41 , hosted on esxi 5.5 and Pure flex hardware

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Hi All,

  Today one of 2k8 R2 VM restarted unexpectedly in our environment. I check in vsphere console task and events , couldnt find any events logged related reboot.

  I logged into guest OS and found below events logged in event viewer. How do rectify the issue , whether it is guest OS or VMwae ESXi or Hardware issue.

  Where to find the more information regarding the issue to find root cause.

Log Name:  System
Source:    EventLog
Date:      4/16/2011 8:20:22 AM
Event ID:  6008

Task Category: None

Level:     Error
Keywords:  Classic
User:      N/A
Computer:  XXXXXXXX.xxxxxxxxxxxxxxxx.local

Description:

The previous system shutdown at 11:41:26 PM on ‎4/‎15/‎2011 was unexpected.

and

Log Name:  System
Source:    Microsoft-Windows-Kernel-Power
Date:      4/16/2011 8:20:00 AM
Event ID:  41

Task Category: (63)

Level:     Critical
Keywords:  (2)
User:      SYSTEM
Computer:  XXXXXXXX.xxxxxxxxxxxxxxxx.local

Description:

The system has rebooted without cleanly shutting down first. This error could be

caused if the system stopped responding, crashed, or lost power unexpectedly.

and

Log Name:  System
Source:    USER32
Date:      4/16/2011 8:22:34 AM
Event ID:  1076

Task Category: None

Level:     Warning
Keywords:  Classic
User:      XXXXXXXXXXXXXXX\Administrator
Computer:  XXXXXXXX.xxxxxxxxxxxxxxxx.local

Description:

The reason supplied by user XXXXXXXXXXXXXXX\Administrator for the last unexpected

shutdown of this computer is: Other Failure: System Unresponsive

Reason Code: 0x8000005

Problem ID:

Bugcheck String:

Comment:

Thanks !

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1 Solution

Accepted Solutions
Ravindra01
Enthusiast
Enthusiast

Thank You All....For your reply.

I found why the VM restarted unexpectedly , its known issue with ESXI running on intel E5 series servers.

VMware KB: Windows 2008 R2 and Solaris 10 64-bit virtual machines blue screen or kernel panic when r...

Below links guide you to check the VM Logs, to find the error reported when VM restarted .

VMware KB: Determining why a virtual machine was powered off or restarted

View solution in original post

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3 Replies
Cyberfed27
Hot Shot
Hot Shot

Have you looked at the DMP file? That will give you a more detailed reason why the system rebooted.

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vervoortjurgen
Hot Shot
Hot Shot

usually a driver problem i think

any other agents on it for snapshotting for example?

vmware tools has snapshot driver and backup exec agent has snapshot driver too.

just as an example

and like Cyberfed27 says. if you have a dump file use windbg to see what the problem is.

kind regards Vervoort Jurgen VCP6-DCV, VCP-cloud http://www.vdssystems.be
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Ravindra01
Enthusiast
Enthusiast

Thank You All....For your reply.

I found why the VM restarted unexpectedly , its known issue with ESXI running on intel E5 series servers.

VMware KB: Windows 2008 R2 and Solaris 10 64-bit virtual machines blue screen or kernel panic when r...

Below links guide you to check the VM Logs, to find the error reported when VM restarted .

VMware KB: Determining why a virtual machine was powered off or restarted

View solution in original post

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