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VMware VixDiskLib Backup Exec Errors

  • 1.  VMware VixDiskLib Backup Exec Errors

    Posted Apr 20, 2011 09:17 AM

    We have just moved from BackupExec 12.5 to 2010 R2 bulit on a new server.  Set the jobs up fine however we are getting failures on our VM backups. It is not all of the VMs and it is differnet ones and the error is also different.

    So far the errors we have encountered are:

    -----------------------------------------------------------------------------------------------------

    Final error: 0xe0009578 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
    Final error category: Resource Errors
    For additional information regarding this error refer to link V-79-57344-38264
    Backup- VMVCB::\\vhmc\VCGuestVm\(DC)Datacentre(DC)\vm\MAILSRV1V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
    VixDiskLib_Read() reported the error: One of the parameters supplied is invalid
    -----------------------------------------------------------------------------------------------------
    Final error: 0xe0009579 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
    Final error category: Resource Errors
    For additional information regarding this error refer to link V-79-57344-38265
    Click an error below to locate it in the job log
    Backup- VMVCB::\\vhmc\VCGuestVm\(DC)Datacentre(DC)\vm\MAINDC1Error writing file data.
    -----------------------------------------------------------------------------------------------------
    Final error: 0xe0009578 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
    Final error category: Resource Errors
    For additional information regarding this error refer to link V-79-57344-38264
    Click an error below to locate it in the job log
    Backup- VMVCB::\\vhmc\VCGuestVm\(DC)Datacentre(DC)\vm\MAILSRV1V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
    VixDiskLib_Read() reported the error: One of the parameters supplied is invalid
    -----------------------------------------------------------------------------------------------------

    I know the mailserver is listed twice, but it will work another day perfectly well.

    VMWare Setup

    vSphere 4.1 server installed on a DL380G6

    3 x HP bl460c blades in a c7000 enclosure running ESXi 4.0U1

    3 x HP Lefthands attached via 1gig ethernet to qLogic iSCSI cards

    Backup Server

    HP DL380G6

    Dual E5440 Quad Xeons

    8Gb RAM

    1Tb RAID 0 SAS disk array

    Windows 2003 Enterprise 64bit

    Backup Exec 2010 R2 all updates applied

    Lefthand volumes mounted via Microsoft iSCSI software but no drive letters assigned

    We currently have a case open with Symantec to see if we can get to the bottom of this.

    But any help from here would be appricated

    Thanks

    Dave