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Duzey
Contributor
Contributor
‎04-13-2022 11:35 PM

VMWare ESXI 6.0.0 Release-3620759 PSOD

Hello everyone,

I am facing a problem in VMware ESXI 6.0.0, server crashing like this and I can't access to my servers. How can I fix it without any data loss?WhatsApp Image 2022-04-14 at 09.26.11.jpg

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scott28tt
VMware Employee
VMware Employee
‎04-14-2022 03:01 AM

This should help: https://kb.vmware.com/s/article/1804

 


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Duzey
Contributor
Contributor
‎04-14-2022 05:32 AM

i have 2 Windows Server 2012 virtual machine called v1 and V2

When i disabled only v2 the host is running normaly but activate V2 esxi host crached again.

Which setting should i change on V2?

Thanks for your support

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rajivdp
Contributor
Contributor
‎04-19-2022 05:38 AM

The ESXi 6.0 build 3620759 you are using is pretty old and released back in 03/15/2016. There were lot of ESXI 6.0 updates and patches came later. Please update to the latest available ESXI 6.0 patches.

Also the ESXi vmkernel crashed due to Non Maskable Interrupt(NMI) which is a hardware issue and the NMI came from motherboard(PCI IO devices) of your server. Please update your server BIOS firmware to latest version. 

If updating the ESXi 6.0 to latest patch and updating BIOS firmware does not help, then the issue is Server Hardware.

Thanks,

Rajiv

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