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Noctis0791
Enthusiast
Enthusiast

VM guest intermittent connection issue?

Hello Guys,

Our SBS 2011 server is experiencing an intermittent connection issue. It seems to be losing its network connection intermittently. This server was also our Exchange server and DNS server so whenever it loses connection, other servers lose their internet connection as well and we got disconnected to Outlook too. We are using Outlook anywhere by the way. We’ve been monitoring the server via continues PING and whenever we get a series of timed-out response from the server, we are checking the event viewer once we got our access back to see what event(s) is/are causing this. Unfortunately, we are not getting unique events for timed-out responses. On Windows Logs (Application and System view), these error events are showing.

Event ID: 10009
Source: DistributedCOM
Description: DCOM was unable to communicate with the computer machine.domain.local using any of the configured protocols.

Event ID: 12016
Source: MSExchangeTransport
Description: There is no valid SMTP Transport Layer Security (TLS) certificate for the FQDN of server.domain.com. The existing certificate for that FQDN has expired. The continued use of that FQDN will cause mail flow problems. A new certificate that contains the FQDN of server.domain.com should be installed on this server as soon as possible. You can create a new certificate by using the New-ExchangeCertificate task.

However, these events don’t seem to be the culprit since Event 10009 refers to an old DNS entry while 12016 talks about an expired certificate. Do you guys have any idea what could be causing this intermittent connection issue?

By the way, the SBS 2011 server is a guest VM in VMware ESXi version 4.1.0. All other guest servers are connected to the
same virtual switch on the same host.

Thank You,

Arnel

2 Replies
weinstein5
Immortal
Immortal

Welcome to the COmmunity - This is one of the challenges of a virtualized environment you need not ony to look at the VM having issues but the entire environment - Do you only have a single ESXi host? How many VMs are you running on the ESXi host? Are you experience other performance issues on this ESXi host? When you get the dropped pings to your SBS server are pings being dropped ot the other machines on the same ESXi host?

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Noctis0791
Enthusiast
Enthusiast

Thanks weinstein5,

Do you only have a single ESXi host? - Yes

How many VMs are you running on the ESXi host? - We have 12 VM guest in total but only 7 are up and running at the moment.

Are you experience other performance issues on this ESXi host?- None, other than this issue.

When you get the dropped pings to your SBS server are pings being dropped to the other machines on the same ESXi host? - We have yet to test this out. PINGs are normal now but i will post back once we've performed this test.


Thanks,


Arnel

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