VM and SSO

[El_VM_Dude]

Morning everyone,

-Hopefully this is a simple issue that some have come across.

I have a user that I am unable to assign permissions to in both the Web and Windows vSphere clients. The name comes up when I try to add him, but errors out when I select Check Name. Is there a way that I could "refresh" vSphere's SSO? Not sure what steps to take. I called VMware and they said it was an AD issue.

Change Made:

The user had his account recreated in Active Directory due to other issues.

Error:

Incorrect Username

Following names were not found: domain\username

[rcporto]

Try restarting the Single Sign-On Service.

[El_VM_Dude · Accepted solution]

I bet you that'll do it. I opened up a ticket with VMware and they couldn't give me that simple answer. I'll mark as Correct and update if not fixed. Thank you very much