BaijuNSHFX
Contributor
Contributor

VCSA6.5 mail settings grayed out

Hi All,

The mail settings in the VCSA65 environment is grayed out and no edit button as well.

BaijuNSHFX_0-1670108456515.png

I checked this KB article "https://community.spiceworks.com/topic/2306519-vmware-6-5-smtp-settings-in-html5-web-client" but didn't help.

Can you assist me

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6 Replies
maksym007
Hot Shot
Hot Shot

You did not mention with which account you are trying to set this up.

Have you tried with administrator@vsphere.local ?

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BaijuNSHFX
Contributor
Contributor

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maksym007
Hot Shot
Hot Shot

a bit primitive question - have you tried to restart your vCenter?

maksym007_0-1670229529808.png

In the right top corner you have option edit;

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BaijuNSHFX
Contributor
Contributor

@maksym007

I don't have the "edit" button enabled

I will try to restart the services and see

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maksym007
Hot Shot
Hot Shot

yep good idea, Keep us updated

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maksym007
Hot Shot
Hot Shot

you mentioned you have vCenter 6.5

I don't know if there were no limitations to such an option. In case after the restart, you will not be able to edit - upgrade to 6.7

You just win from the upgrade only.

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