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csutch
Contributor
Contributor

Unhandled Exception loading OVA

I am attempting to deploy Vmware ESXi for my RSA authentication Manager virtual appliance;  I had it running on an older Esxi 5.0 server; However, that server had some hardware problems.  Dealing with RSA support our best course seemed to be take the backup of the RSA manager, and load it into a new ESXi server;  I did that, loaded ESXi 6.5 onto new hardware,

The problem is when trying to Load the RSA ova file on step 5 (Deployment options) - clicking the next button on this screen returns an "Unhandled Exception (1)"

Unfortunately, we hit an error that we weren't expecting.

Viewing Details shows:

Cause: TypeError: Unable to get property 'replace' of undefined or null reference

Version: 1.18.0

Build: 5270848

ESXi: 6.5.0

Browser: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; InfoPath.3; Tablet PC 2.0; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; rv:11.0) like Gecko

Exception stack:

TypeError: Unable to get property 'replace' of undefined or null reference

  at Anonymous function (https://10.1.10.159/ui/scripts/main.js:368:10547)

  at r (https://10.1.10.159/ui/scripts/main.js:318:21018)

  at Anonymous function (https://10.1.10.159/ui/scripts/main.js:368:10190)

  at r (https://10.1.10.159/ui/scripts/main.js:318:21124)

  at getPropertyFields (https://10.1.10.159/ui/scripts/main.js:368:10084)

  at Anonymous function (https://10.1.10.159/ui/scripts/main.js:368:12831)

  at e (https://10.1.10.159/ui/scripts/main.js:319:3850)

  at Anonymous function (https://10.1.10.159/ui/scripts/main.js:319:23876)

  at Anonymous function (https://10.1.10.159/ui/scripts/main.js:319:15273)

  at r (https://10.1.10.159/ui/scripts/main.js:318:21124)

Closing and reloading the webpage logs me off.  I am unable to progress beyond this point - can anybody please give me some insight as to what I can do here?

I have tried all the major browsers:  Chrome, Edge, Firefox, and IE 11. 

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1 Reply
continuum
Immortal
Immortal

Dont assume that OVA works between different ESXi versions.
As OVA-packages are basically obscured tarballs - just extract the package you have from commandline  and if necessary create a vmx-file manually.


________________________________________________
Do you need support with a VMFS recovery problem ? - send a message via skype "sanbarrow"
I do not support Workstation 16 at this time ...

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