Unable to install VMware Tools with Vpshere client

[pstoric]

While trying to install VMware Tools using the Vpshere client, I got the attached error. I was able to install VMware Tools using VMware Workstation however not sure why ti would not work. I came across this article after searching around but not sure how to implement it.

http://goo.gl/5loRSb

Can anyone help regarding this?

[jrmunday]

Have you SSH'd onto your ESXi host and run "ls -l /usr/lib/vmware/isoimages" to check if a symlink exists?

[pstoric]

After running that I get " cannot access /usr/lib/vmware/isoimages: No such file or directory"

[pstoric]

After issuing that command, logging out and back in the results come back without error as" /usr/lib/vmware/isoimages -> /productLocker/vmtools/"

[pstoric]

Still receive the same error that the required VMware Tools ISO image does not exist or is inaccessable

[jrmunday]

If you run "ls -lh /productlocker/vmtools" do you see the iso's?

If not, run this to re-create the symbolic link;

ln -s /productLocker/vmtools/ /usr/lib/vmware/isoimages

[pstoric]

Ran the commands but still cannot see the ISO's

~ # ls -lh /productlocker/vmtools

ls: /productlocker/vmtools: No such file or directory

~ # ln -s /productLocker/vmtools/ /usr/lib/vmware/isoimages

ln: /usr/lib/vmware/isoimages: File exists

~ # ls -lh /productlocker/vmtools

ls: /productlocker/vmtools: No such file or directory

[pstoric]

From Putty how can I see if the images are present? Not too familiar with Putty commands but when I try to cd /usr/lib/vmware/isoimages  to list the contents I get the response below:

~ # cd /usr/lib/vmware/isoimages

-sh: cd: can't cd to /usr/lib/vmware/isoimages

[SatyS]

# ln -s /productLocker/vmtools/ /usr/lib/vmware/isoimages

ln: /usr/lib/vmware/isoimages: File exists

As this was the output for you,iso files already exists.

You can check using,ls -al /usr/lib/vmware/isoimages

And just make sure that you are using a supported Guest Operating System before proceeding.

Hope this helps

-SatyS