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za0210
Contributor
Contributor

Unable to backup Windows 2012 and 2016 with Windows server backup feature

Hi!

We have some Windows server 2012 R2 and 2016 that suddenly get problem with backup with Windows Backup feature. We only taking systemstate backup and get this error.
"Error in backup of C:\windows\\systemroot\ during enumerate: Error [0x8007007b] The filename, directory name, or volume label syntax is incorrect."

After short investigation we found a registry key under “HKLM\SYSTEM\CurrentControlSet\Services\vsock” named “ImagePath” with the value “\SystemRoot\system32\drivers\vsock.sys” from type “REG_EXPAND_SZ that causes this problem. After we changed this value from “\SystemRoot\system32\DRIVERS\vsock.sys” to “system32\DRIVERS\vsock.sys” we were able to successfully backup our Servers without any error messages.

I have read a lot that VMware Tools is the problem for this. Dont understand why we must change this value now when it worked before. anyone have more information about this problem?

We using VMware Tools 10287 (10.1.15)

Can this change have any impact of the VM ?

//Martin

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