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shrrapidwebglob
Contributor
Contributor

Unable to Connect to MKS: Connection Terminated by server - ESX 5.5 VMs console

Hi,

I am facing a weird issue here on ESxi 5.5 host and its VMs. The VMs were running fine also the ESXI host was reachable. But suddenly i lost the connectivity and when I checked from vsphere client, all the VMs were in hung state, when I tried to open the consoles for it, I got below message "

"Unable to Connect to MKS: Connection Terminated by server "

After some research on google, I found that ESx host reboot will fix it and/or   hp-ams service stop will fix it. Since I was not able to get into the server remotely, I had to reboot the host manually. After reboot, the VMs are running fine and everything normal now, but when I tried to search for hp-ams service on host. I didnt find that service or I did not even find the hphelper log file anywhere on the host.

Can someone please let me know what could be the other reason if hp-ams is not there and how can I stop this crash occurring again ? 

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shrrapidwebglob
Contributor
Contributor

Any clues guys?

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