VMware Cloud Community
scheler
Contributor
Contributor

USB arbitration service fails to start

Hello,

we are currently evaluating ESXi 5.1. On the clients (Windows Vista) where we run vSphere Client 5.1 we receive error messages every 10 seconds, stating that the startup of the vmware usb abitrator service failed. Running vmware-usbarbitrator.exe from commandline does not show any additional error messages.
How can we resolve this issue?
Any hints would be greatly appreciated.
Stefan

Additional info:

C:\Windows\system32>net start hcmon

Der angeforderte Dienst wurde bereits gestartet.

Sie erhalten weitere Hilfe, wenn Sie NET HELPMSG 2182 eingeben.

C:\Windows\system32>net start vmusbarbservice

VMware USB Arbitration Service wird gestartet.

VMware USB Arbitration Service konnte nicht gestartet werden.

Ein Systemfehler ist aufgetreten.

Systemfehler 1067 aufgetreten.

Der Prozess wurde unerwartet beendet.

C:\Windows\system32>

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2 Replies
vSchu
Enthusiast
Enthusiast

Try restarting the service on the host first

/etc/init.d/usbarbitrator stop

/etc/init.d/usbarbitrator start

It appears 5.1 is having issues with this service. We have an open ticket where the usbarbitrator service is grabbing ther SD cards on boot which prevents autodeploy from caching to the sd cards.

Donald Schubot | VCAP5-DCA, VCP4/5 | Blog: http://vschu.com/
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scheler
Contributor
Contributor

Hi Donald,

thanks for your response, but I think we are having a different issue. The error message is spammed on the clients event logs before I even connect to any ESXi server. So I don't think it is related to usb arbitrator on the ESX. I'm suspecting it might be an incompatiblity with some usb device or driver on the client?

Stefan

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