Please find the below article for supported USB devices.
https://kb.vmware.com/kb/1021345
Regards,
Ajay Chanana
The RDX is listed in the supported USB items. I should add that it also won't see a simple USB drive plugged into the host. What next?
Run command esxcli storage core device list and check if you see USB device there. Paste the output here.
Doesn't look like it's showing:
[root@localhost:~] esxcli storage core device list
naa.6c81f660f01b00001f90f7f92b008ee8
Display Name: Local DELL Disk (naa.6c81f660f01b00001f90f7f92b008ee8)
Has Settable Display Name: true
Size: 3430656
Device Type: Direct-Access
Multipath Plugin: NMP
Devfs Path: /vmfs/devices/disks/naa.6c81f660f01b00001f90f7f92b008ee8
Vendor: DELL
Model: PERC H710P
Revision: 3.13
SCSI Level: 5
Is Pseudo: false
Status: on
Is RDM Capable: true
Is Local: true
Is Removable: false
Is SSD: false
Is VVOL PE: false
Is Offline: false
Is Perennially Reserved: false
Queue Full Sample Size: 0
Queue Full Threshold: 0
Thin Provisioning Status: unknown
Attached Filters:
VAAI Status: unsupported
Other UIDs: vml.02000000006c81f660f01b00001f90f7f92b008ee8504552432048
Is Shared Clusterwide: false
Is Local SAS Device: true
Is SAS: true
Is USB: false
Is Boot USB Device: false
Is Boot Device: false
Device Max Queue Depth: 384
No of outstanding IOs with competing worlds: 32
Drive Type: logical
RAID Level: RAID5
Number of Physical Drives: 7
Protection Enabled: false
PI Activated: false
PI Type: 0
PI Protection Mask: NO PROTECTION
Supported Guard Types: NO GUARD SUPPORT
DIX Enabled: false
DIX Guard Type: NO GUARD SUPPORT
Emulated DIX/DIF Enabled: false
naa.6c81f660f01b00001afe2e87113fbcfd
Display Name: Local DELL Disk (naa.6c81f660f01b00001afe2e87113fbcfd)
Has Settable Display Name: true
Size: 1427840
Device Type: Direct-Access
Multipath Plugin: NMP
Devfs Path: /vmfs/devices/disks/naa.6c81f660f01b00001afe2e87113fbcfd
Vendor: DELL
Model: PERC H710P
Revision: 3.13
SCSI Level: 5
Is Pseudo: false
Status: on
Is RDM Capable: true
Is Local: true
Is Removable: false
Is SSD: false
Is VVOL PE: false
Is Offline: false
Is Perennially Reserved: false
Queue Full Sample Size: 0
Queue Full Threshold: 0
Thin Provisioning Status: unknown
Attached Filters:
VAAI Status: unsupported
Other UIDs: vml.02000000006c81f660f01b00001afe2e87113fbcfd504552432048
Is Shared Clusterwide: false
Is Local SAS Device: true
Is SAS: true
Is USB: false
Is Boot USB Device: false
Is Boot Device: true
Device Max Queue Depth: 320
No of outstanding IOs with competing worlds: 32
Drive Type: logical
RAID Level: RAID5
Number of Physical Drives: 6
Protection Enabled: false
PI Activated: false
PI Type: 0
PI Protection Mask: NO PROTECTION
Supported Guard Types: NO GUARD SUPPORT
DIX Enabled: false
DIX Guard Type: NO GUARD SUPPORT
Emulated DIX/DIF Enabled: false
Any ideas?
What is the ESXI version in use ? Is it USB 2.0 or 3.0 ?
can you confirm the other working ESXI has same build number ?
Also, compare the output of above command in both ESXI and check USB arbitration service is running or stopped.
ESXi 6.5 on both hosts. And we are using USB 3.0. The USB Arbitration service is started
Anything else I can try?
I'm still not able to get this working. What else can I try to get the USB devices detectable? They used to work fine until just the other day.
How about xchi module? Is it loaded ? If not, then load it using esxcfg-module -e xhci and recheck.
I'm not sure how to check if the module is loaded. But I ran esxcfg-module -e xhci and the USB device still doesn't show up.
Hi ,
Please try below ., I have connected sand-disk 8 Gb and checked
Hi ,
connect usb to esxi host - > verify from lsusb
add usb controller first
power off vm
add usb device , it should detect .
Sorry forgot to add one more
Check device id from below KB
ID - first four digit / letters
Running lsusb on the host returns nothing, even with just a basic flash drive plugged in. I have already added the USB controller and rebooted the machine several times. The USB controller is coming up correctly within the VM. I don't see a link to any KB articles in your last post.
Hi ,
Hope you are running 6.5 u1 , if lsusb not return anything , device not detected
Example , lsusb should atleast list something like this .
~ # lsusb
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
could you please tell which server using
This is all I get when I run lsusb:
The ESXi host is running ESXi 6.5.0, 4887370
Hi ,
Which server model is that ?
USB Ports working ?
USB working ?
Bios its disabled ?
Have you tested the USB on 6.5 U1 build # 5969303
You may test the usb from work station , install ESXi U1 and try