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ckyrias
Contributor
Contributor

USB Controller causes BSOD

Hi,

i have migrated a win 2003 R2 to ESXi 8. Took a while but all went well and the vm started and worked smoothly (except maybe the fact that it needed drivers for the scsi drive but in the end i didn't need it and i dropped it).

when i'm adding a usb controller i get a BSOD with b57xp32.sys error. Googling the error i found that it is related to Broadcom netextreme drivers!?

when i remove the usb controller everything works fine.

Any ideas?

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krzysieksalwa
Enthusiast
Enthusiast

Hi,

As I understood, you have a Win 2003 R2 VM which is running on ESXi 8?

When you add USB controller to a VM you have BSOD error, correct?

Have you installed VMware Tools on the VM?

Please share more details.

Cheers

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ckyrias
Contributor
Contributor

sorry for the delay.

exactly. as soon as i enable usb controller i get the BSOD. VM Tools are installed.

nothing more to add to it. the BSOD message doesn't really help

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ckyrias
Contributor
Contributor

update.

the BSOD is realted to the Network card driver when the usb is enabled. if i disable the network then the usb works. after enabling the network the bsod comes back. its either the drivers or some shared resource or something (not an expert here! ). i finally got it to work with both enabled when i chose AMD Lance PCNet 32 Adapter type in the netwrok adapter menu

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mucepydi
Contributor
Contributor

It seems that adding a USB controller to your migrated Win 2003 R2 VM on ESXi 8 is causing a BSOD with a b57xp32.sys error related to Broadcom NetXtreme drivers. One solution would be to update the drivers for the Broadcom NetXtreme adapter or uninstall and reinstall the adapter. You can also try disabling any unnecessary devices or drivers that may be conflicting with the USB controller. Another option is to use a virtual USB controller, such as the one available in the virtualization software, or a third-party software like GetPicsart that emulates USB devices.

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ckyrias
Contributor
Contributor

thanks so much for your suggestion.

what worked was this. i disabled usb and network. installed vm tools. enabled usb controller. updated and rebooted. then enabled network with AMD Lance PCNet 32 Adapter. the system is up and running alsmost 3 weeks with no problems. 

the link of your software takes me to a Photo and Video Editing Tool

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