USB 3.0 not recognized on VM in ESXi 6.5

[EricBMMT]

I have a VM that I need to access a USB Flash drive. The flash drive is USB 3.0 only. When I plug a USB 2.0 flash drive in I can access it without a problem but not with the USB 3.0. How can I get my VM to access the 3.0?

[amolnjadhav]

I guess this issue already been discussed in following thread.

ESXi 6.5 USB Devices attached to VMs Issues?

[vijayrana968]

Make sure xHCI mode is enabled in BIOS of physical host and xHCI module is loaded on ESXI.

[EricBMMT]

xHCI mode is enabled in the BIOS

and when I run this

esxcli system module list |grep xhci

I get

xhci                                true        true

So I think the xHCI module is loaded.

When I run

lsusb

I get this for a result

lsusb
Bus 003 Device 041: ID 413c:301a Dell Computer Corp.
Bus 004 Device 002: ID 13fe:5500 Kingston Technology Company Inc.
Bus 003 Device 005: ID 413c:a001 Dell Computer Corp. Hub
Bus 003 Device 003: ID 413c:2113 Dell Computer Corp.
Bus 003 Device 002: ID 154b:0015 PNY
Bus 002 Device 002: ID 8087:8002 Intel Corp.
Bus 001 Device 002: ID 8087:800a Intel Corp.
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

and my device shows it is on Bus 004 the 3.0 root hub.

On the Hardware configuration I only get the choice of a USB 2.0 controller, when I try to add a controller the only choice is USB 2.0

[vijayrana968]

I see. Yes, kingston device is connected to Bus 4 which is 3.0 root hub.

Can you reload xHCI with 'vmkload_mod xhci' and check then.

[jcstein]

Perhaps even more simple than a host issue.. What is the Guest OS?