Troubleshooting possible hardware issue after PSOD

[MariusRoma]

An ESXi host crashed with a PSOD indicating a possible hardware problem.

I used HW diagnostics provided by the HW vendor without identifying any problem.

How can I get more detailed information about the HW component causing the PSOD?

Regards

Marius

[npadmani]

PSOD is not always due to Hardware issues.

if your hardware came out clean, raise a support request with VMware GSS.

some one from there will be able to help you identify what it was.

alternatively post screenshot of PSOD here, some basic information can be provided using that, but more will be there in log bundle of Host.

[MariusRoma]

Thank you for your answer.

I attach a screenshot of the PSOD, maybe somebody can provide some hints...

Regards

Marius

[ArjunDooti]

Find the below two KB's if it in not HP contact Hardware Vendor.

ESXi host fails with intermittent NMI purple diagnostic screen on HP Gen8 servers (2085921)

ESXi host fails with intermittent NMI purple diagnostic screen on HP Gen8 servers (2085921) | VMware...

LINT1 motherboard interrupt" error in an ESX/ESXi host (1804)

LINT1 motherboard interrupt" error in an ESX/ESXi host (1804) | VMware KB

Thanks & Regards

Arjun Dooti

[ArjunDooti]

Find the below two KB's if it in not HP contact Hardware Vendor.

ESXi host fails with intermittent NMI purple diagnostic screen on HP Gen8 servers (2085921)

ESXi host fails with intermittent NMI purple diagnostic screen on HP Gen8 servers (2085921) | VMware...

LINT1 motherboard interrupt" error in an ESX/ESXi host (1804)

LINT1 motherboard interrupt" error in an ESX/ESXi host (1804) | VMware KB

Thanks & Regards

Arjun Dooti