Contributor
Contributor

Troubleshooting Purple Screen Dump File

Hey, I'm wondering if someone can assist.  I'm troubleshooting why one of my esx hosts purple screened and I've managed to retrieve the dump file which was generated.  If I upload a log file, can someone assist with at least pointing me in the right direction as to the reason of the crash as this is one area where I haven't done much troubleshooting in!

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3 Replies
Hot Shot
Hot Shot

Upload it and see.

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Contributor
Contributor

Thanks.

Dump of 10 mins before the crash has been attached.

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Hot Shot
Hot Shot

My first suggestion would be to open a case with VMware if you have support.

Looking at the dump I see errors and timeout related to storage. Without seeing any other logs from the host and knowing what hardware you are running, my first guess would be to look at the HBA drivers and check the storage.

What hardware are you running? What version of ESXi? What are you using for storage?

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