Tools upgrade in progress - NOT

[usao]

I have a VM which reports that tools upgrade is in progress. It's not in progress, and I don't know how to reset this...

[Debashish_Rath]

Thank you for the update.

You can check the vmware.log for the virtual machine as well if you can see any error or process stuck. 

[usao]

Bouncing the VM did clear the problem.

Thanks

[simone_scr]

I solved ejecting the cdrom from inside the guest os

[Sohail08]

I was getting same error...It worked for me.Thanks!