I have a VM which reports that tools upgrade is in progress. It's not in progress, and I don't know how to reset this...
Thank you for the update.
You can check the vmware.log for the virtual machine as well if you can see any error or process stuck.
Bouncing the VM did clear the problem.
I solved ejecting the cdrom from inside the guest os
I was getting same error...It worked for me.Thanks!