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ferexderta
Enthusiast
Enthusiast

Time service is currently not synchronized.

i just installed ESXi servers. i have made the NTP settings but I am getting the  error. i couldn't find what the problem was. can you help me if NTP is working or what is this warning? 

VMware ESXi, 7.0.3, 19482537
vcenter Version: 7.0.3 Build: 19480866

Time Synchronization Services test

Configuration is not working normally.
Find the test result in the following textarea.

Service analysis started on host: abc.local
Test started at: 2022-05-11T07:58:59Z
Time Service is administratively enabled.
Verifying NTP service.
NTP server: 10.40.10.10 resolves IPv4: 10.40.10.10
Virtual NIC vmk0 : Admin: Up
IP Interface: vmk0 IPv4 Address: STATIC 10.40.15.150
IP Interface: vmk0 connected to Management Network on vSwitch0
IP Network Stack: defaultTcpipStack
Physical NIC vmnic0 : Admin: Up Oper: Up
Physical NIC vmnic1 : Admin: Up Oper: Up
Firewall Rule: ntpClient allows traffic on port: 123
ntpd is running, PID: 2301044
Kernel clock type: ntp
NTP is not synced
NTP never was synchronized.
Service analysis completed.

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10 Replies
Vikas_Yajjala
Contributor
Contributor

Try to Manual Setup the time on ESXi with the vCenter time and restart the NTP services.

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berndweyand
Expert
Expert

ssh to the host

do an "ntpq -p" and post the output

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ferexderta
Enthusiast
Enthusiast

[root@abc.local:~] ntpq -p
remote refid                st t when poll reach delay offset jitter
==============================================================================
dfgdc.loc 10.34.20.11     4 u 52 64 3 0.734 -0.237 0.323

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berndweyand
Expert
Expert

the value for reach is very bad (=3) , should be 377.  maybe network problems

run "ntpq"

at the prompt type "as"

note the assid (second column)

run "rv <assid>"

post the output, also the content of /etc/ntp.conf

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tractng
Enthusiast
Enthusiast

 

Did you ever find a solution?  I have the same ESXi version but a higher vCenter version (19717403).  Will be putting the cluster into production soon.

 

I read that another solution is to uncheck the "enable monitoring events" which will help.

 

TT

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virtume
VMware Employee
VMware Employee

Please post the solution if you fixed the issue. 

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zeroboy
Enthusiast
Enthusiast

i am also looking for a solution...please share!

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meesha81
Contributor
Contributor

I have the same problem with unable to sync time via NTP.

My problem was that I have 2 kernel interfaces, but one to the internet and second to local network. But the internal one has checked "Management" service and Provisioning. If I removed Management from internal network, NTP works fine.

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M-P
Contributor
Contributor

My issue was resolved by modifying the vcenter appliance to use UTC and pointed it at the same NTP server as the rest of the host. I had recently upgraded vCenter and it lost that setting. 

https://VCenter-FQDN:5480

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