VMware Cloud Community
zmanho
Enthusiast
Enthusiast

Snapshot question

i have a VM "Windows 2008R2" vmware tools not running. Every week i will use netbackup to backup this VM. I think it may related with vmware tools issue. But i have a question. Everytime i got this error, it just need to take snapshot at VC manually"without quiesce", Then run the backup again. The backup job will complete as normal "with quiesce option". May i know why the backup job will complete even the vmware tool is not running? Thank you.

"Create virtual machine snapshot

An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR."

Reply
0 Kudos
2 Replies
hussainbte
Expert
Expert

Almost all VADP based image level backup solutions use the queised snapshot for backup job.

check if there is an option/switch defined somewhere which will say if quiesing fails continue with a non-quiesed backup job.

this option is available in VMware VDP. So it will first try to quise and take snapshot as per the job. but if the quiesing fails for some reason. the backup job will revert back to taking a non quiesed snapshot to continue

If you found my answers useful please consider marking them as Correct OR Helpful Regards, Hussain https://virtualcubes.wordpress.com/
Reply
0 Kudos
admin
Immortal
Immortal

It's possible that you have multiple VSS providers installed. This can cause conflicts and quiescing errors. More information here:

How to troubleshoot virtual machine VSS snapshot and quiesce issues during VMware backups.

https://kb.vmware.com/kb/1007696

Reply
0 Kudos