hi guys
We had a Avamar issue Avamar created a snapshot to make a backup but we dont know the reason why VM kept using the snapshot that Avamar did not delete
Now I have a 270GB disk which has a 00001 snapshot file of 67 GB, now My customer has lost 1 week of email....how do I reattach or commit this data from this snapshot my VM......
the point is the disk are poiting to the original disks not the snapshots but the snapshot shows up in the snapshot manager
any idea how to fix this?
thanks a lot
It is better to log a case with Avamar, there are ways to commit the snapshots to the base disks, refer the below
Here in this case it is risky, make the entire vm backup and you can do at your risk. I recommend to seek help from the Avamar.
Basically it's pretty easy to re-attach a snapshot .vmdk to a base disk, but you may run into data corruption issues with this. Keep in mind that snaphsots only contain changed data blocks (not files, ...), so the longer the VM ran on the base disk the higher the chance of data corruption!
What we might try is to clone the virtual disk - including the snapshot - to see whether the missing data can somehow be extracted. Do you have a chance to take the VM down and is there enough free disk space for a clone?
Regarding the attached base disk: I never saw an issue like this which was not caused by a user/admin who manually attached the virtual disk to the VM.
André