Purple screen of death intermittently appears

[Staurus]

Hey everyone, 
purple screen of death appears intermittently
DiskDump: FAILED: Timeout
No file Configured to dump data.
No port for remote debugger.
Server Dell PowerEdge R430, 8CPU Intel Xeon CPU E5-2620 v4 2.10Ghz.
Memory 32 GB
VMware ESXI-6.7.0-8169922

For 3 years, the server stopped like this 5 times, it happened 1 time per year, it happened 1 time per month.
Installed Windows server 2012(64-bit)

[IRIX201110141]

I suggest that you apply FW Upgrade to the Poweredge as also update your ESXi to 6.7u3 Latest.  Keep in mind that vSphere 6 goes EOS on 10/15/2022.

Without a screenshot of the PSOD or the dump nobody can help you.

Regards,
Joerg

[pkvmw]

Hi @Staurus,

according to internal research it is most likely something wrong with USB - so the USB controller or USB stick/sdcard. Alternatively could be faulty CPU or memory.

Your hardware vendor should further investigate here. If you need an official statement/verification or more precise details, I'd suggest raising a SR. (Because it's not possible without Engineering checking the crashdump)

Regards,
Patrik