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vikd
Contributor
Contributor
‎09-30-2017 10:53 PM

Purple Screen - Spin Count exceeded - possible deadlock with PCPU 0

Hi, I have ESXi 6.5 running on a Dell PE 2900III server. Since upgrading it has started experiencing problems where it seems to fail with a purple screen saying Spin count exceeded. Could someone please advise on what might be causing this? Thanks in advance

esxi.jpeg

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2 Replies
DavoudTeimouri
Virtuoso
Virtuoso
‎10-01-2017 06:09 AM

I think, your hardware is not certified for ESXi 6.5.

You can install ESXi up to 5.5 U3.

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Davoud Teimouri - https://www.teimouri.net - Twitter: @davoud_teimouri Facebook: https://www.facebook.com/teimouri.net/
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Dee006
Hot Shot
Hot Shot
‎10-02-2017 01:06 AM

Hi,

It looks like the CPU scheduling was failed to perform due to which the vKerenl send out the NMI to CPU make panic.Can you try to analyse the vmkdump or raise a case with Support for the assistances.

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