Purple Screen ESXi 5

[paguti20]

I have a problem with Dell Server R910 ( 4 processor Quadcore, 128 GB RAM ) with ESXi 5.0 Update 1.

Purple Screen is show and block server  and all VM installed; only solution reboot server for now.

I atach purple screen.

Please your help about this , urgent....

Problem es Dell Server conf? ESXi?

[Gkeerthy]

From the PSOD picture, there shows some NMI error, please check the corresponding NMI drivers for esxi5are installed for the DELL servers, or disable the NMI option in the DELL BIOS as per the manual http://www.manualowl.com/m/Dell/PowerEdge-R910/Manual/189702

Please refer the below links to gather more information abt the NMI and collect the core dump of the VMkernel and may be you need get help from the vmware tech support to analyse the core dump.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=100425...

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101476...

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1000328

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1804

[sparrowangelste]

like gkeerthy said, the coredump will probably tell you WHY you are getting

Non maskable intterupts.

if this is a production server then definitly get support from vmware to further diagnose

[paguti20]

Problem persist...

Now, we are working  with VMware Support and Dell Support ; send them logs; we wait for any answers.

Then i will publish solution from Dell or VMware

[sparrowangelste]

saw in another threaad that Dell  (or hp)  had to swap out the cpu..

[paguti20]

Problem was Dell hardware ; they changed mainboard and CPU.

Now ESXi 5 is working fine

[J1mbo]

NMI always is; it's what it's there for.