Purple Error Screen 6.7.0 Releasebuild-14320388 x86_64

[yt1643]

Hello Help me please!

One of our hosts crashed today with a purple screen.  It's version 6.7.0, the message starts with PF Exception 14 in world<guest ID>

Suddenly the power went down.

So,our system is down too.

Then,Restart and system is recovery.

But I don't know the cause　Purple Error Screen.

if you know the cause　Purple Error Screen  please tell me.

thanks

[ashilkrishnan · Accepted solution]

Hi @yt1643 ,

It's caused by Intel NIC driver. Please refer this KB --> https://kb.vmware.com/s/article/67686?lang=en_US

Hope that helps

[yt1643]

Thank you for your reply

I woud like to see the KB.

And I wiil apply our VMware systems.

I will contact you if there is progress.

[ashilkrishnan · Accepted solution]

Sure. Do keep us posted.

If the information provided was helpful, please consider marking my answer as "helpful" or "correct"