HBalaghi
Contributor
Contributor

Problem with Management Agants

Hi

When I want to login Remotely in ESXi, I get this message : Cannot complete login due to an incorrect user name or password

and i have to restart Management Agents, after few minutes this problem will repeat ...

can anyone help me ?

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7 Replies
daphnissov
Immortal
Immortal

And why are you certain it's because you are ​not​ entering a wrong password?

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HBalaghi
Contributor
Contributor

No, password is correct, but i cant login remotely until restart management agents

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IRIX201110141
Champion
Champion

Try console through iLO or iDRAC because maybe your root account is looked and than remote login is not possible.

Regards,
Joerg

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HBalaghi
Contributor
Contributor

i am always have to restart management agents for remote connection

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daphnissov
Immortal
Immortal

Sounds like you better open a support case.

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dariusd
Leadership
Leadership

This is absolutely not my area of expertise, so I'm just throwing out a wild guess here:

Is there any chance this is being caused is something else on your network which is repeatedly trying to authenticate to the host using an old/incorrect password and triggering a temporary account lockout, and restarting the management agent just clears out that lockout?

--

Darius

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Zifu_invzion
Enthusiast
Enthusiast

Hi,

Did you have ssh access?

BR!

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