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pgabri
Contributor
Contributor

Problem with HP P2000 G3 SAS and HP BL460c Gen8 Servers

Hello

We have 2 HP BL460c Gen8 Servers connected through 2 6GB SAS switches to an HP P2000 G3 (SFF) SAS Enclosure with dual sas controllers. We have connected a total of 4 sas cables to the enclosure (2 from each switch to each storage controller). We have created 2 volumes in the P2000, one with 10K sas disks and one with 15K sas disks, with each volume assigned to a different storage controller. Both volumes are successfully presented to both ESXi hosts (BL 460c Gen8 with ESXi 5 Build 914586). The problem was observed when we tried to deploy our first VM and we saw that the time that took for the VM to power-on (with no OS installed) was extremely long (about 3 min.). The same delay was also observed when a change was made in the parameters of the VM during the reconfiguration process. Checking the logs of both ESXi hosts the following events were repeatedly logged:

Successfully restored access to volume 50a96ca7-2161af34-b576-6c3be5a9a134 (P2000-RAID10-15K) following connectivity issues.      info                21/3/2013 3:24:58 μμ                       esxi3.elpen.elp

Lost access to volume 50a96ca7-2161af34-b576-6c3be5a9a134 (P2000-RAID10-15K) due to connectivity issues. Recovery attempt is in progress and outcome will be reported shortly.              info         21/3/2013 3:24:58 μμ                       P2000-RAID10-15K

The above logs were in both hosts and for both datastores. The VAAI plugin is installed on both hosts and and I have tried both MRU and Round Robin multipathing policies with the same result. I have restarted all the devices (sas switches – P2000 – ESXi hosts) with no result.

Any ideas?

May be someone with a similar configuration facing similar issues?

Thank you

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2 Replies
pgabri
Contributor
Contributor

I forgot to mention that the BL460c Gen8 servers are using the P721m/2GB controller. Also when monitoring the P2000 controllers the I/O throughput is extremely slow (around 250KB/sec). During the process of trying to find out if the problem is related to ESXi or to a hardware issue we installed Win2008 R2 to one of the Gen8 servers and everything was OK regarding the storage performance (we got around 65MB/sec). I have double-checked the HCL and everything seems compatible with ESXi 5.0 U2. Any suggestions?

Thank you

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kvwm
Contributor
Contributor

hi,

try to disable VAAI. I think here there is a problem with VAAI

VMware KB: Disabling the VAAI functionality in ESXi/ESX

VMWare KB: 1033665

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