Pink screen crash - Exception 14 in wolrd

[fmmoraes05]

Hello,

My server has a vmware esxi 5.5 with 9 datastore,

One of them have 9 TB, So last weekend I added one more disc (1 TB) in my storage to rebuild my raid 5.

After the second day I got the pink screen crash (attached) . Exception 14 in wolrd.

I´m not sure, but mybe is memory problem.Does anyone know mean the error?

Thanks

[erikverbruggen]

Have a look at this KB article, https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=20523...

And especially at this bit: "megasas_reset_fusion" which you can also find in your PSOD information.

It looks like an issue in the driver for the storage controller.

PS. the P in PSOD stands for Purple, not pink

[rcporto · Accepted solution]

Based in your print screen, looks like the PSOD was caused by the MegaRAID SAS driver, and the recommended action is upgrade the driver according with the following VMware KB article: ESXi 5.x host fails with a purple diagnostic screen when using LSI MegaRAID SAS Driver (2052368) | V...

I recommend you upgrade the MegaRAID SAS firmware as well.

[RajeevVCP4]

required core dump please attach it in txt format.

Extracting the log file after an ESX or ESXi host fails with a purple screen error (1006796) | VMwar...