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Expert
Expert

PSOD issues ESXi5.5.0,2638301

Hi all,

One of the ESXi5.5.0,2638301  is showing as down with PSOD error.

Error:-

LINT1/NM1 (motherboard nonmaskable interrupt),undiagonsed.This may be hardware problem;please contact your hardware vendor.cr0=0x80050031 cr2=0xfffff9800e39cc08 cr3=0x7a69998000 cr4=0x42668

Any help will be much appreciated.

Screenshot attached

thanks

vmk2014

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5 Replies
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Expert
Expert

Is this an HP server? In that case update the iLo firmware, see VMware KB: VMware ESXi host experiences Intermittent Non-Maskable Interrupt (NMI) purple diagnostic ...

cykVM

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Contributor
Contributor

Last executed code in panic string is panicvpanicint

I see another thread where last execution was using same function ..

https://communities.vmware.com/thread/487015

In this case also shown as an ILO issue on HP server, may help ..


Gaurav

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Enthusiast
Enthusiast

Hello,

From the PSOD screenshot it seems like the host is having a physical hardware issue.

Please raise a case with host hardware vendor and please run a intensive hardware diagnostic check so get the results of defective hardware.

Once got the report apply the required firmware and patch to resolve the issue.

Please let me know if any additional information is required.

Thanks

sam

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Expert
Expert

Yes, Its HP Hardware DL560 G8.

Thanks

vmk2014

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Enthusiast
Enthusiast

Hello,

Please upgrade the host BIOS firmware to the latest version.

Thanks

sam

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