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odvarka
Contributor
Contributor

PSOD during ESXi upgrade

Hi!
When upgrading a HPE ProLiant DL385 Gen10 Plus v2 server using the image from version "8.0 GA - 20513097" to "8.0 U1a - 21813344", the PSOD appears. Would anyone know why?

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virtualinca
Enthusiast
Enthusiast

Hi @odvarka 

your error says:

  • Hardware faults occur when there are issues with CPU, memory, or main board components.
  • Software issues are more complex and require more detailed examination to troubleshoot the reason for the fault.

Check this KB -> https://kb.vmware.com/s/article/2071752

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Senior Engineer HCI@DellEMC | vExpert ️| VCP-DCV | vSAN Specialist | VxRail and VMware Data Center Virtualisation Implementor | VxRail and VMware Data Center Virtualisation Administrator | Owner of virtualinca.com |
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mviel
Enthusiast
Enthusiast

I wouldnt be so fast to blame it on the Hardware and make a day  , my two Server fit exactly the Description , there are two pending ticket with DELL none indicates any Hardware Issues .  @virtualinca


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tanjilislam
Enthusiast
Enthusiast

Raise a support ticket with vmware, PSOD is require detailed investigations. 

 


-Tanjil Islam
If my answer has resolved your problem, please mark it as resolved, or if it has only been a good help, then give me the kudos.
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virtualinca
Enthusiast
Enthusiast

@mviel I am just saying what the PSOD error on the pic is saying... Without further investigation and checking the logs and core dump, you can't say what the problem actually is. 

So no-one is blaming hardware and "make a day" but trying to help with reduced information presented here. Keep in mind that we are not paid to do the support work here, we rather try to help each other. Your comment doesn't help at all, for example. 😉

 

Senior Engineer HCI@DellEMC | vExpert ️| VCP-DCV | vSAN Specialist | VxRail and VMware Data Center Virtualisation Implementor | VxRail and VMware Data Center Virtualisation Administrator | Owner of virtualinca.com |
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