SchneiderRobert
Contributor
Contributor

PSOD PCPU 39 no hearbeat

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Hello guys,

one of our esx server stoped working with this psod.

psod.jpg

we cant realy find anything to it so anyone had the same problem or has an idea whats the problem?

with best regards

Robert

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SupreetK
Commander
Commander

This is definitely related to a driver installed on the host. Unless the core dump is debugged, we will not be sure which driver caused the crash. You might want to raise a case with VMware. If that is not feasible, update the driver/firmware of all the components on the server and hope the issue does not reoccur.

Cheers,

Supreet

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3 Replies
Devi94
Hot Shot
Hot Shot

can you make sure your driver and firmware on supported versions ?

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SupreetK
Commander
Commander

This is definitely related to a driver installed on the host. Unless the core dump is debugged, we will not be sure which driver caused the crash. You might want to raise a case with VMware. If that is not feasible, update the driver/firmware of all the components on the server and hope the issue does not reoccur.

Cheers,

Supreet

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vijayrana968
Virtuoso
Virtuoso

Please upload the vmkernel logs.

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