PSOD HP Gen7 DL360 - i'll give up

[allrounder88]

Hello guys,

I'm new here, so don't be angry, if I do something different (false) then you.

We have a HP proliant g7 dl360 server and have the problem that we get 3-7 times the day a purple screen.

I searched already all my way threw the site, but I don't find the solution for our problem.

So I'll be really happy if you can help me.

Our IT-technicer also doesn't find the solution, but he said it can be because of the RAID SMART ARRAY CONTROLLER/BATTERY, but I don't want to test that if someone here knows the right solution.

I hope this informations wil be enough to see whats the problem.

Attached you can see the purple screen.

MANY THANKS

Best regards

Serdar

[RAJ_RAJ]

Hi ,

Please follow below and let me know if you need more help here

First Check any new HW added on the host or any hw which is having any compatibility issues with esxi 6.0 and  found that there is no issues follow below .

1. Move the VMs to another host

2. Do firmware update

3. Apply Latest  drivers for your server components

4. Apply Latest Patches .

5. Remove and add your share data store

[allrounder88]

‌hello rajraj,

unfortunately we already tried that, but it didn't fix the problem.

any other solutions?

thanks

regarda

[OrangeP7]

Are you running the HPE Custom ESX image, this contains the correct drivers for your hardware, and also apply the corresponding HPE SPP for the correct firmware. The HPE/VMware Recipe will contain which firmware & driver combos should be used for all your different hardware components.

[allrounder88]

hello orangep7,

exactly like you wrote it, we are using our server.

so, also this is not the solution.

any other ideas?

we are really in trouble with 13 branches of our company.

[SureshKumarMuth]

Are you seeing this issue after any recent changes on host?

Was this server running fine before and you are hitting this issue after OS upgrade or any other firmware/Driver update?

Is it a random PSOD or it occurs while performing any specific tasks?

Since it is MC , most like due to  hardware components.

Have you performed hardware diagnostics test ?