IvanGirderboot
Contributor
Contributor

Non-compliant ACPI BIOS Error when installing WIndows Server 2008 R2 (x64)

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I've having a problem on my vShpere / ESX4 server -- when I attempt to installe Win Server 2008 R2 x64, it blue screens loading setup with a STOP Error of 0xA5

Microsoft Descrides the piticular error in detail as:

This error is defined as "ACPI failed must succeed method." This error

occurs if ACPI cannot build a control method to reference the ACPI

namespace. Other arguments for this error reference the ACPI object

that was being run and the name of the control method. One greatly

simplified explanation (which might not be completely accurate) is that

the system cannot find a way to get to the ACPI tables that define the

Plug and Play and Power Management capabilities of the system. ( Taken from )

Has anyone else seen this, and are there any tweaks i can try to adjust the ACPI settings of the guest?

Thanks!

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fakber
VMware Employee
VMware Employee

Ivan,

>

I've having a problem on my vShpere / ESX4 server -- when I attempt to

installe Win Server 2008 R2 x64, it blue screens loading setup with a

STOP Error ox 0xA4

The ACPI error you have mentioned is for a Bugcheck 0xA5 not 0xA4.

For details on the STOP 0xA4, see http://msdn.microsoft.com/en-us/library/ms795328.aspx.

This link mentions that the Bug Check 0xA4 is generated when, "nonpaged pool memory is full."

"If the nonpaged pool memory is completely full, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver that requires nonpaged pool memory can also trigger this error.

Resolving the Problem

To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This memory sincrease the quantity of nonpaged pool memory available to the kernel."

How much RAM have you allocated to this VM?

Faisal

View solution in original post

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fakber
VMware Employee
VMware Employee

Ivan,

>

I've having a problem on my vShpere / ESX4 server -- when I attempt to

installe Win Server 2008 R2 x64, it blue screens loading setup with a

STOP Error ox 0xA4

The ACPI error you have mentioned is for a Bugcheck 0xA5 not 0xA4.

For details on the STOP 0xA4, see http://msdn.microsoft.com/en-us/library/ms795328.aspx.

This link mentions that the Bug Check 0xA4 is generated when, "nonpaged pool memory is full."

"If the nonpaged pool memory is completely full, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver that requires nonpaged pool memory can also trigger this error.

Resolving the Problem

To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This memory sincrease the quantity of nonpaged pool memory available to the kernel."

How much RAM have you allocated to this VM?

Faisal

View solution in original post

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IvanGirderboot
Contributor
Contributor

Fakber,

I mistyped by original post -- it actually is an 0xA5 error, not 0xA4

However, your sugestion of adding more RAM to the VM still fixed the problem. Thanks!

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