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MikW
Contributor
Contributor

No management network / lost network after upgrade to 5.5

Recently upgraded my vcenter to version 5.5 which went without any hickups also update VUM to 5.5.

Uploaded the new vSphere 5.5 image in VUM and after scanning, run ran that upgrade on a test server.

Test server was running v. 5.0. It comes back up but has lost all network connectivity. It has lost the management network - options which show up as greyed out in the System Configuration page (see screenshot).

greyed-out.PNG

Looking at the host log, I can see errors like: RefreshVmKernelNic: Unable to getVmKernelNIcs: Sysinfo error on operation returned status: not found.

Both the host file and the config file show the "old" network info (e..g correct IP addresses and hostname)

esxcfg-vswitch -l shows no results

esxcfg-nics -l shows all nics and the link is up.

Server is an IBM Blade H22 and the NICs are Broadcom NetXtreme II BCM5709s (which are on the HAL for 5.5)

Also had a look in the vkernel log and that reports:

etherswitch: esvsigetparamportcfg:424: Management network: not found

any ideas?

14 Replies
julienvarela
Commander
Commander

Hi,

Can you post the output of this command please :

esxcli software vib list and look for your nics drivers.

Because as you can see, it is not the same drivers available for 5.1 and 5.5

Capture d’écran 2013-10-02 à 07.13.28.png

Regards,

Julien.

Regards, J.Varela http://vthink.fr
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MikW
Contributor
Contributor

Ok:

net-bnx2                       2.2.3d.v55.2-1vmw.550.0.0.1331820     VMware  VMwareCertified   2013-10-01

net-bnx2x                      1.72.56.v55.2-1vmw.550.0.0.1331820    VMware  VMwareCertified   2013-10-01

These are the Broadcom drivers.

I have fixed it for now applying a "Reset System Configuration". After the reboot the ESX host is contactable but networking has to be setup from scratch. I had to add/name portgroup, adding additional nics. Even thought that works there is a lot of manual fixing to do. Wouldn't like to do that with my Production hosts.

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julienvarela
Commander
Commander

Ok, are you using a VDs?

Regards,

Julien

Regards, J.Varela http://vthink.fr
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MikW
Contributor
Contributor

Nope, standard switches.

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julienvarela
Commander
Commander

Really strange...

Regards, J.Varela http://vthink.fr
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RuneSvendsen
Contributor
Contributor

is there a problem with a DVs?

Vi have 10 x Dell m610 with bnx2 NIC's, when we add a DVs and migrate the management network to that DVs, a ping to the management interface wont worke - we get only 1/10 ping return, rest just timed out.

VMKERNAL.LOG

bnx2 vmnic0: NIC SerDes Link isDown

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swatsson
Contributor
Contributor

Generally this kind of interface comes when your management network is connected to a vSphere Distributed switch.

Can you type this command and post the O/P (if you still has any such setup intact)

# esxcli network vswitch dvs vmware list

This will list out all vDS switches in the ESXi host, if any.

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amirhadad
Contributor
Contributor

which version(vCenter) do you use?

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RuneSvendsen
Contributor
Contributor

We run the management Network on a vSphere Distributed switch, we are running 5.5.

I found the problem: If i disable "Network I/O Control" on the Distributed switch, everything goes back to normal.

"Network I/O Control" - does not work with broadcom netxtreme ii in my Dell m610

Grimsrud
VMware Employee
VMware Employee

I have experienced the same behaviour as RuneSvendsen. We have firmware 7.2 on a BCM 5709S sitting inside a Dell M915.

Solution was to turn of Network I/O Control.

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gustavo_gro
Contributor
Contributor

Same problem here, BCM 5709S on Dell M610. Updating from ESXi 5.0 to 5.5. Lost connection (ping fails)

Solution: Disable "Network I/O Control" and host come back!

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aleph0
Hot Shot
Hot Shot

I agree!

\aleph

\aleph0 ____________________________ http://virtualaleph.blogspot.com/ ############### If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!
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aleph0
Hot Shot
Hot Shot

have a look here

VMware KB: ESXi/ESX host loses network connectivity after adding new NICs or an upgrade

\aleph0

remember to give points if this is correct and set the question as answered

\aleph0 ____________________________ http://virtualaleph.blogspot.com/ ############### If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!
J_N1
Contributor
Contributor

"Network I/O Control" issue described here: VMware KB: ESXi 5.5 Uplink Port using Broadcom bnx2 driver flaps when connected to a vSphere Distrib...

No solution yet, only a workaround.

I tried to update to the newest driver, but still "link down".

Will have to postpone ESXi 5.5 upgrade.

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