No compatible network adapter found

[mbraeken]

Hi all,

Lately we moved to new server hardware and I found out that the existing ESXi 4.1.0 installer is not working any longer.

Using VMware-VMvisor-Installer-4.1.0.update1-348481.x86_64.iso I get to the point where I can accept the license agreement and then it fails on the erorr as stated in this KB article: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=102995...

Server hardware is: HP Proliant DL380p G8 - 32GB Memory - 2x Intel Xeon CPU E5-2690 @ 2.9Ghz

Network card 1: 629135-B21 HP Ethernet 1GB 4P 331FLR NIC

Network card 2: 593722-B21 NC365T 4ports Ethernet server adapter

I ended up downloading a new ESXi ISO: 4.1_U2_Jun_2012_ESXi_HD-USB-SDImgeInstlr_Z7550-00800.iso

(This one installs VMKernel Release Build 348481)

Now I can do the ESXi installation but upon completion of the installation and after rebooting the server, I get following error displayed:
No compatible network adapter found. Please consult the product's Hardware Compatibility Guide (HCG) for a list of supported adapters.

Pressing F2 and trying to enable the management network is not possible: Operation on the management network interface failed

I'm not sure whether I'm still using the wrong installer for the hardware or...

We have a deadline opening the new office (which is on the other site of the world) so any advice would be greatly appreciated.

Thank you so much,

Mario

P.S. FYI  - The complete setup is 2 servers and 1x EMC VNXe 3150 storage device in a redundant setup

[lenzker]

Have you tried to get an ESXi image directly from HP?

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03329963&lang=en&cc=us&taskI...

they offer ESXi isos with additional drivers inside. Might be the easiest way to install the drivers

[mbraeken]

Hi,

Yes I did - the ISO I mentioned was the one that came from HP:

Item #:	1
Product #:	HPVM06
Product name:	VMware vSphere Hypervisor 4 (ESXi) and Updates
Version:	4.0 and Updates
Software specification:	4.1 U2 Jun 2012 ESXi HD-USB-SDImgeInstlr (Z7550-00800.iso)
Special instructions:
Download filename:	4.1_U2_Jun_2012_ESXi_HD-USB-SDImgeInstlr_Z7550-00800.iso

This is the latest one HP is offering and is still resulting in the error I mentioned...

Mario

[lenzker]

You can try

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPVM08

I don't see the difference since I have no HP account here. But this Version is ESXi4.1U2 (VM08) while your version is just VM06. If this doesn't work we probably have to load the driver manually

[lenzker]

as an addition if it doesn't work with the other image

https://my.vmware.com/web/vmware/downloads

find your drivers here ( http://www.vmware.com/resources/compatibility/detail.php?deviceCategory=io&productid=14748&deviceCat...     , should be igb version 3.2.10 , please verify it by yourself )

and follow this guide here

http://communities.vmware.com/message/1698234#1698234

good luck

[mbraeken]

Hi Fabian,

I'm now downloading the HPVM8 image and will try that one first. It is about 200MB larger then the one I initially downloaded from HP so there's a difference.

The remote office (servers) is in Tokyo and I'm in Belgium so it will take me an hour to have some results...
Will get back to you.

Thanks in advance - this is good stuff !

Cheers,

Mario

[mbraeken]

Hi Fabian,

The image is for ESX and not for ESXi. 

I just noticed when I saw the graphical interface showing up...

Cheers,

Mario

[lenzker]

oh, sorry...my bad...i probably need glasses ^^

then you might have no other choice than installing the drivers manually (look in my post before)

[mbraeken]

Hi Fabian,

I have found yet another  version via the download link you posted (4.1.0 Update 3).

I'm now trying with that one. If not okay, I will indeed have to install the drivers separately.

Cheers,

Mario