Network adapter type for virtual machine

[vmvn01]

Hi,

I am facing a strange thing when I am trying to create a new ethernet adapter for a virtual machine: I am want to create a VMXNET3 ethernet adapter type but in Add hardware for network connection dialog has E1000 for adapter type only, and nothing else to chose.

That virtual machine is a Oracle Linux 6.3 OS and has VM version 7.

We are using vSphere 5.5u1 version.

Others which running on OL6.3 also are normal, that means I can create a new ether adapter for vmxnet3 type. So please help me to understand which causes that.

Thank you very much

[abhilashhb]

Well that's a strange issue. Since both the VM HW version and also the OS compatibility are both met.

have you tried both web client and C# client?

[Sateesh_vCloud]

Welcome to the Community,

Can you migrate the VM to another ESXi host and try to add?

I saw this behavior in my LAB setup.

[vmvn01]

I have tried with Web Client and/or migrated VM to another host also, the result is the same: nothing to chose other than E1000 type.

[Alistar]

Hi,

is the Guest OS type chosen properly in VM settings? Compare it to the other VMs where you can apply your VMXNET3 adapter.

[bf1967]

Have you installed the VMWare Tools on the virtual machines? AFAIK the VMXNET3 network drivers come with the VMWARE Tools.

[abhilashhb]

If you don't have tools the VMXNET3 will not work. But will show up while building the machine. it has nothing to do with tools AFAIK.

[JPM300]

I saw this issue with Orchestrator before, when orchestrating the building of VM's it would only allow the E1000, I had to create a custom workflow to fix it.

Does changing the OS type on the VM make any difference?  Have you tried with the vSphere 5.5 Update 2 C# client? Does it have the same issue?

[vmvn01]

Hi, thanks for your replies,

The OS type selected correctly from settings. We have a OL6.3 template, so whenever we want to have a new virtual machine we deploy from that template.

I compared the issue VM's settings with others that were deployed from same template, no abnormal appeared.

Also the issue VM has running vmware tool. I am don't use 5.5u2 web client yet, but I am wondering about that strange issue.

[continuum]

Are you sure that your VM has a PCI-express port ?
If it has only PCI-ports adding LSI-SAS controllers or vmxnet3 or e1000e nics may be impossible