TManzi
Contributor
Contributor
‎02-10-2022 01:12 PM

Image Compliance CPU not supported

I have two hosts with the same CPU in each (one Dell r430, one Cisco C220-M4S) that are running into the same issue.  In the image upgrade I am getting 'The CPU on the host is not supported by the image' however according to the vmware compatibility guide, it is

(https://www.vmware.com/resources/compatibility/search.php?deviceCategory=server&details=1&partner=23...)

So what can I do to get this cleared out?

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scott28tt
VMware Employee
VMware Employee
‎02-10-2022 03:02 PM

Thread reported so moderators know it should be moved to the area for ESXi.

 


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sramanuja
VMware Employee
VMware Employee
‎02-10-2022 04:31 PM

Is this the VMware provided ISO image or the OEM custom image?

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TManzi
Contributor
Contributor
‎02-11-2022 05:21 AM

This is through the built in update option of vcenter

TManzi_0-1644585658726.png

 

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vjrk83
Contributor
Contributor
‎03-01-2022 06:28 PM

same error for me as well. Ours is a HPE Custom image . Also It shows the error as "An unknown error occurred while performing the operation."

 

Any thoughts ? 

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