Hi,
I have a problem with summary tab for virtual machines. IP address and OS type don't show after upgrading VMware tools.
Have you tried restarting the vmware tools service within the OS? What operating system is this?
It's not resolved after restart OS. OS is XP x64.
I assume that this vm is not connected to any network at the moment? can you ping it or ping out from it?
It looks like either the vm nic is not connected, connected to the wrong network, or the guest OS has lost the nic or drivers.
Mark
Have you tried to run a repair on the tools?
check the vNIC is connected to the appropriate port group and the status shows connected.
I didn't have any problem with the VM about OS functionality, ping is Ok. NIC is connected and the user can work with that.
VMware tools was repaired two times. Port groups are fine.
I don't have problem with other virtual machines. Just 3 virtual machines have same issue.
please check the workaround in this KB fix the issue.
Have you done a vmotion of one of these vm's onto another host, then checked to see if the details have appeared?